Dispensary Technician - Patient Experience Expert

AYR Wellness, Inc.; Gibsonia (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Job summary

AYR Wellness is seeking a Dispensary Technician to provide patients with an extraordinary experience. You will explain benefits of Premium Cannabis products, process orders with POS, and help maintain a clean, compliant dispensary.

You will interact with patients, manage records, assist in inventory, and support opening/closing procedures while upholding a patient-first approach in a fast-paced retail environment.

Qualifications

• Basic math, computer, and cash handling skills.
• Ability to coordinate and problem solve professionally.
• Must be 21 years of age or older.
• Able to pass all background checks.
• Maintain regular and punctual attendance.
• Effective communication with patients/caregivers and team members.
• Experience with cash handling and POS/inventory control systems.
• Prior experience in a high-volume environment.

Responsibilities

• Explain potential benefits of Premium Cannabis products to patients.
• Resolve patient questions quickly and communicate unresolved concerns to management.
• Oversee patient intake and maintain records and confidentiality.
• Process and coordinate patient orders using POS and inventory systems in compliance with policies.
• Maintain a clean, stocked, and patient-first dispensary environment.
• Follow compliance practices and prevent diversion of medical cannabis.

Skills

Cash handling

POS system

Customer service

Communication

Math skills

Attention to detail

Education

High school diploma/GED

Tools

POS system

Inventory control systems

Job description

AYR Wellness is seeking a Dispensary Technician to provide patients with an extraordinary experience. You will explain benefits of Premium Cannabis products, process orders with POS, and help maintain a clean, compliant dispensary.

You will interact with patients, manage records, assist in inventory, and support opening/closing procedures while upholding a patient-first approach in a fast-paced retail environment.