Dispensary Patient Care Specialist

Renew Cannabis Co.; Scranton (Lackawanna County); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Medical

Dental

Vision

Life

Short- and Long-Term Disability

Flexible Spending Accounts

Paid Time Off

Paid Holidays

401(k)

Job summary

Jushi Holdings Inc. in Scranton, PA is seeking a Dispensary Patient Consultant for part‑time, onsite work to deliver concierge-level customer service in a retail cannabis setting.

You will assist patrons, lead product tours, and promote memberships while ensuring compliance with company policies. The role requires strong communication, problem solving, and teamwork in a fast-paced environment.

Qualifications

• High School diploma or GED required.
• Associate or Bachelor’s degree preferred.
• Minimum of 2 years’ experience with customer service in retail.
• Excellent computer, mathematical, language and reasoning skills.
• Bilingual in Spanish preferred.
• Excellent multi-tasking skills over the phone and in person.
• Occasionally requires local travel, as needed.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
• Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
• Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
• Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
• Operate cash register, computer-based POS system, and cash drawer
• Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
• All other job duties as assigned

Skills

Customer service

Retail experience

Spanish bilingual

Computer skills

Multi-tasking

Communication skills

Education

High school diploma or GED

Associate or Bachelor's degree (preferred)

Tools

POS system

Job description

Jushi Holdings Inc. in Scranton, PA is seeking a Dispensary Patient Consultant for part‑time, onsite work to deliver concierge-level customer service in a retail cannabis setting.

You will assist patrons, lead product tours, and promote memberships while ensuring compliance with company policies. The role requires strong communication, problem solving, and teamwork in a fast-paced environment.