Cannabis Retail Patient Concierge (Part-Time)

Renew Cannabis Co.; Pittsburgh (Allegheny County); On-site; USD 19,286 - 24,796; Part time

Job summary

Jushi Holdings Inc. in Pittsburgh, PA is seeking a Dispensary Patient Consultant to deliver concierge-level service to patrons and patients while guiding product choices and ensuring adherence to company policies and regulations.

The role emphasizes customer service, product knowledge, and teamwork in a fast-paced retail setting. This is a part-time, onsite position with competitive pay and benefits. We offer training and opportunities to grow within the cannabis retail network.

Qualifications

• High School diploma or GED required
• Associate or Bachelor’s degree preferred
• Minimum 2 years of customer service in retail
• Excellent computer, mathematical, language and reasoning skills
• Bilingual in Spanish preferred
• Excellent multi-tasking skills over the phone and in person

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
• Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
• Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
• Abide by product handling procedures, including company safety and health policies as well as regulatory agency compliance
• Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
• Operate cash register, computer-based POS system, and cash drawer
• Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
• All other job duties as assigned

Skills

Customer service

Retail experience

Bilingual Spanish

Multi-tasking

Communication skills

Education

High school diploma or GED

Associate degree

Bachelor’s degree

Job description

Jushi Holdings Inc. in Pittsburgh, PA is seeking a Dispensary Patient Consultant to deliver concierge-level service to patrons and patients while guiding product choices and ensuring adherence to company policies and regulations.

The role emphasizes customer service, product knowledge, and teamwork in a fast-paced retail setting. This is a part-time, onsite position with competitive pay and benefits. We offer training and opportunities to grow within the cannabis retail network.