Dispensary Concierge & Customer Success Advocate

Renew Cannabis Co.; Carol Stream (IL); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Renew Cannabis Co. in Illinois is seeking a Dispensary Associate focused on customer service and success, educating customers about products to achieve recreational or wellness goals. You will follow SOPs for a compliant retail experience and maintain cleanliness and appearance of the store environment.

Responsibilities include handling patient orders, POS entry, and building long-term customer relationships while projecting a positive company image.

Responsabilités

• Records, arranges, and packages patient orders
• Maintains an organized environment and facility appearance
• Provide consistent exceptional service for new and existing customers
• Point of sale system entry
• Respond to customer requests for information in a patient and informative way
• Maintain a basic understanding of the products available within the retail location
• Be able to follow best practices established by the store for customer engagement and compliance
• Projects a positive image of the organization to employees, customers, industry, and community
• Ability to build long term relationships with customers for referrals and repeat business

Description du poste

Renew Cannabis Co. in Illinois is seeking a Dispensary Associate focused on customer service and success, educating customers about products to achieve recreational or wellness goals. You will follow SOPs for a compliant retail experience and maintain cleanliness and appearance of the store environment.

Responsibilities include handling patient orders, POS entry, and building long-term customer relationships while projecting a positive company image.