Cannabis Dispensary Educator & Customer Success

Renew Cannabis Co.; Plainfield (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Renew Cannabis Co. in Plainfield, NJ seeks a Dispensary Associate who emphasizes customer service and education over aggressive selling.

You will guide customers through product options and help them choose items to achieve their wellness or recreational goals, while maintaining compliance and consistency with SOPs. Key duties include processing patient orders, keeping the store clean and well organized, entering sales in the POS system, answering questions in a patient, informative manner, and

Responsibilities

• Records, arranges, and packages patient orders
• Maintains an organized environment and facility appearance
• Provide consistent exceptional service for new and existing customers
• Point of sale system entry
• Respond to customer requests for information in a patient and informative way
• Maintain a basic understanding of the products available within the retail location
• Be able to follow best practices established by the store for customer engagement and compliance
• Projects a positive image of the organization to employees, customers, industry, and community
• Ability to build long term relationships with customers for referrals and repeat business

Job description

Renew Cannabis Co. in Plainfield, NJ seeks a Dispensary Associate who emphasizes customer service and education over aggressive selling.

You will guide customers through product options and help them choose items to achieve their wellness or recreational goals, while maintaining compliance and consistency with SOPs. Key duties include processing patient orders, keeping the store clean and well organized, entering sales in the POS system, answering questions in a patient, informative manner, and