Dispensary Associate-PT (Wayne)

Ascend Wellness Holdings (CSE: AAWH.U / OTCQX:AAWH); Wayne (PA); On-site; USD 20,664 - 27,552; Part time

Job summary

Ascend Wellness Holdings is looking for a Part-Time Dispensary Associate in Wayne, Pennsylvania. This role is essential in guiding customers through the cannabis purchasing experience while providing excellent customer service and maintaining operational integrity.

The successful candidate will work 15–29 hours a week and must possess a high school diploma or GED, be at least 21 years old, and have strong communication skills. Join a diverse team committed to a premium retail experience.

Qualifications

• At least 21 years of age.
• Retail experience preferred; cannabis retail experience a plus.
• Positive attitude, team player, and strong work ethic.

Responsibilities

• Guide customers through sales transactions while offering advice and knowledge as needed.
• Promote a positive, customer-service oriented work environment.
• Accurately use and maintain the point of sale (POS) system.

Skills

Exceptional customer service skills

Retail experience

Basic computer skills

Clear and effective communication skills

Education

High school diploma or GED

Tools

Cannabis point of sale (POS) software

Job description

Ascend Wellness Holdings – Part‑Time Dispensary Associate

We are looking to hire Part‑Time Dispensary Associates. Our workforce reflects the diversity of the city, and we seek passionate people with exceptional customer service skills to help shape the future of cannabis.

Job Summary

The Dispensary Associate guides customers through the cannabis purchasing experience, makes informed recommendations based on desired outcomes, provides accurate product descriptions, and operates with a high level of accuracy in a fast‑paced environment. The position requires 15–29 hours per week with flexibility to work weeknights and weekends.

Primary Responsibilities

• Deliver best‑in‑class customer experience while maintaining operational integrity and compliance.
• Guide customers through sales transactions while offering advice and knowledge as needed.
• Ensure the sales floor is stocked and displays are up‑to‑date and accurate.
• Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pickup.
• Promote a positive, customer‑service oriented work environment and compliance with policies and procedures.
• Continuously develop product knowledge to provide customers with the most up‑to‑date information.
• Respond to customer inquiries in store, online, and over the phone.
• Accurately use and maintain the point of sale (POS) system in person and over the phone.
• Handle cash accurately, manage customer carts, and ring transactions.
• Enter customer data accurately and timely.
• Strive to achieve team and individual performance goals.
• Verify proper paperwork, documentation, and identification for customers.
• Execute inventory, visual merchandising, marketing, customer service, or other in‑store operations as directed by Store Leadership.
• Report any observed inconsistencies or hazards to Store Leadership.
• Maintain a clean, organized, safe, and inviting store environment.
• Complete store opening and closing checklists.

Job Requirements

• At least 21 years of age.
• High school diploma or GED.
• Retail experience preferred; cannabis retail experience a plus.
• Exceptional customer service skills.
• Basic computer skills.
• Experience with cannabis point of sale (POS) software is a plus.
• Positive attitude, team player, and strong work ethic.
• Willingness to learn applicable state and local laws, regulations, and organizational policies.
• Compliance with all regulatory requirements for working in the cannabis industry.
• Excellent organization and time management skills.
• Attention to detail and ability to internalize training.
• Clear and effective communication skills.

Physical Demands

The job requires standing, walking, sitting, using hands to finger, handle, or feel objects, reaching with hands and arms, balancing, stooping, kneeling, crouching or crawling, and occasional lifting of up to 25 pounds. Vision requirements include close, distance, color, peripheral, depth perception, and ability to adjust focus.

Company Overview

Ascend Wellness Holdings, Inc. (AWH) is a vertically integrated cannabis cultivator, processor, and provisioning center operator with assets across several states. AWH is committed to a premium, customer‑focused retail experience and to improving the quality of patients’ lives through superior products.

EEO Statement

Ascend Wellness Holdings, Inc. (AWH) and its subsidiaries are an equal opportunity employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.