Dispensary Associate-PT (Englewood)

Ascend Wellness Holdings (CSE: AAWH.U / OTCQX:AAWH); Clayton (OH); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Flexible schedules

Paid time off for full-time staff

Company swag

Job summary

Ascend Wellness Holdings in Clayton is seeking a Part-Time Dispensary Associate to guide customers through the cannabis purchasing experience. The role requires delivering exceptional customer service and maintaining a well-stocked sales floor. Ideal candidates show adaptability and have retail experience.

Work hours are flexible, making it suitable for individuals prioritizing work-life balance. Applicants must be at least 21 years old and possess a high school diploma or GED.

Qualifications

• Must be at least 21 years of age.
• Retail experience preferred; cannabis retail experience a plus.
• Willingness to learn applicable state and local laws and regulations.

Responsibilities

• Guide customers through sales transactions and provide advice.
• Ensure the sales floor is stocked and well maintained.
• Accurately use and maintain the point-of-sale (POS) system.

Skills

Exceptional customer service skills

Basic computer skills

Positive attitude

Strong work ethic

Education

High school diploma or GED

Tools

Cannabis point-of-sale (POS) software

Job description

Ascend Wellness Holdings (AWH) of Englewood is looking to hire Part‑Time Dispensary Associates!

Our workforce reflects the diversity of the city. We are building a world‑class team that will shape the future of cannabis by hiring hardworking, passionate people with exceptional customer service skills.

Are you personable, adaptable in a fast‑paced environment, and a team player? This role offers flexible schedules, 2 weeks of paid time off for full‑time staff, and swag.

Job Summary

The Dispensary Associate guides customers through the cannabis purchasing experience, makes informed recommendations based on desired outcomes, provides accurate product descriptions, and operates with high accuracy in a fast‑paced environment. The part‑time associate works 15–29 hours per week with flexibility for weeknights and weekends.

Primary Responsibilities

• Deliver best‑in‑class customer experience while maintaining operational integrity and compliance throughout the store
• Guide customers through sales transactions while offering advice and knowledge as needed
• Ensure the sales floor is stocked, displays and menus are up‑to‑date and accurate, and the store is well maintained
• Fulfill and pack customer orders and move completed orders to the sales floor for pick‑up
• Promote a positive, customer‑service oriented work environment in compliance with policies and procedures
• Continuously develop product knowledge to offer customers up‑to‑date information and advice
• Respond to customer inquiries in store, online, and over the phone
• Accurately use and maintain the point‑of‑sale (POS) system in person and over the phone
• Handle cash accurately, manage customer carts, and ring transactions
• Accurate and timely data entry of customer information
• Strive to achieve team and individual performance goals
• Verify proper paperwork, documentation, and required identification for customers
• Execute inventory, visual merchandising, marketing, customer service, or other in‑store operations as directed by Store Leadership
• Report any observed inconsistencies or hazards to Store Leadership
• Maintain a clean, organized, safe, and inviting store environment
• Complete store opening and closing checklists

Job Requirements

• Must be at least 21 years of age
• High school diploma or general education degree (GED)
• Retail experience preferred; cannabis retail experience a plus
• Exceptional customer service skills
• Basic computer skills
• Knowledge of cannabis point‑of‑sale (POS) software a plus
• Positive attitude, team player, and strong work ethic
• Willingness to learn applicable state and local laws and regulations, personnel law, safety regulations, municipal codes, and organizational rules and SOPs
• Compliance with all regulatory requirements for working in the cannabis industry
• Excellent organization and time‑management skills
• Attention to detail
• Ability to internalize training and follow instructions
• Clear and effective communication skills

Physical Demands

The physical demands are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties, the employee is required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Company Overview

Ascend Wellness Holdings, Inc. ("AWH") is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We foster a robust and inclusive cannabis industry through a premium, customer‑focused retail experience.

EEO Statement

Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries are an equal opportunity employer and celebrate the population of differences. We do not discriminate in hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities at any time. The requirements listed are the minimum levels of knowledge, skills, or abilities required. This document does not create an employment contract and is not an offer of employment.