Dispensary Associate-PT (Fort Lee)

Ascend Wellness Holdings (CSE: AAWH.U / OTCQX:AAWH); Fort Lee (NJ); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Flexible schedules

Employee discounts

Swag

Job summary

Ascend Wellness Holdings (AWH) in Fort Lee, NJ is seeking Part-Time Dispensary Associates to provide exceptional customer service while guiding customers through cannabis purchases. Applicants should have a high school diploma, be at least 21 years old, and have strong customer service skills. The role involves maintaining sales floor integrity and fulfilling orders efficiently. A passion for the cannabis industry and flexible scheduling is a must. Benefits include employee discounts and flexible hours.

Qualifications

• Must be at least 21 years of age.
• Willingness to comply with cannabis industry regulations.
• Excellent organization and time-management skills.

Responsibilities

• Guide customers through the cannabis purchasing experience.
• Ensure sales floor is well stocked and maintained.
• Fulfill and pack customer orders for pick-up.

Skills

Exceptional customer service skills

Basic computer skills

Retail sales or hospitality experience

Cannabis POS software knowledge

Positive attitude

Education

High-school diploma or GED

Tools

Point-of-sale (POS) system

Cannabis POS software

Job description

Ascend Wellness Holdings (AWH) of Fort Lee, NJ is looking to hire Part‑Time Dispensary Associates.

We seek a world‑class team that will shape the future of cannabis by hiring hard‑working, passionate people with exceptional customer‑service skills.

Are you personable, adaptable in a fast‑paced atmosphere, and a team player? If so, read on.

We offer great perks, including flexible schedules, an employee discount and swag.

Job Summary

The Dispensary Associate is responsible for guiding customers through the cannabis purchasing experience, making informed recommendations based on customers’ desired outcomes, providing accurate descriptions of our products, and operating with high accuracy in a fast‑paced environment.

Part‑time associates work between 15‑29 hours a week. Must have flexibility to work AM/PM during the week and weekends.

This location is under a labor union, which means wages, hours, and working conditions are subject to a collective bargaining agreement.

Primary Responsibilities

• Deliver best‑in‑class customer experience while maintaining operational integrity and compliance throughout the store
• Guide customers through sales transactions while offering advice and knowledge as needed or requested
• Ensure the sales floor is stocked, displays and menus are up‑to‑date and accurate, and the store is well maintained
• Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick‑up
• Promote a work environment that is positive, customer‑service oriented, and compliant with established policies and procedures
• Continuously develop product knowledge to offer customers the most up‑to‑date information and advice
• Respond to customer inquiries in store, online, and over the phone
• Accurately use and maintain the point‑of‑sale (POS) system in person and over the phone
• Accurate cash handling, customer cart management, and ringing of customer transactions
• Accurate and timely data entry of customers
• Strive to achieve team and individual performance goals
• Verify proper paperwork, documentation, and required identification for customers
• Execute inventory, visual merchandising, marketing, customer service, or other in‑store operations as directed by Store Leadership
• Report any observed inconsistencies or hazards to Store Leadership
• Maintain a clean, organized, safe and inviting store environment
• Complete store opening and closing checklists

Job Requirements

• Must be at least 21 years of age
• High‑school diploma or GED
• Retail sales, hospitality or QSR experience preferred; cannabis retail experience a plus
• Exceptional customer service skills
• Basic computer skills
• Cannabis POS software a plus
• Positive attitude, team player, and strong work ethic
• Willingness to build understanding of applicable state and local laws and regulations pertaining to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and SOPs
• Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
• Excellent organization and time‑management skills
• Pay close attention to detail
• Able to internalize training and follow instructions
• Communicate clearly and effectively

Physical Demands

The physical demands include standing, walking, sitting, using hands to finger, handle, or feel objects, reaching with hands and arms, balancing, stooping, kneeling, crouching or crawling; talking or hearing; taste or smell; occasional lifting and/or moving up to 25 lbs. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Company Overview

Ascend Wellness Holdings, Inc. (“AWH”) is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in IL, MD, MA, MI, NJ, OH and PA. We are committed to delivering a premium, customer‑focused retail experience and shaping the future of cannabis. Our team is dedicated to our values, people and communities.

EEO Statement

Ascend Wellness Holdings, Inc. (“AWH”) is an equal‑opportunity employer and celebrates differences in its workforce.