Dispatcher & Telecommunicator Trainee — Paid Training & Benefits

Emergency Telecommunicator Services; Flint Hill (MO); On-site; USD 32,000 - 45,000; Full time

Job summary

Emergency Telecommunicator Services is seeking Dispatcher Trainee / Telecommunicator Trainee to begin a structured introduction to emergency communications in Flinthill, MO. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under qualified supervision.

Training may include classroom instruction, simulations, and supervised console assignments, with shifts potentially including nights, weekends, holidays, and overtime as you progress

Qualifications

• A high school diploma or recognized equivalent is commonly required. Trainee positions are often intended for applicants without previous dispatch experience, although individual employers may establish additional prerequisites.
• Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback. Customer service or telephone-based experience may be useful. Check the vacancy for required assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Typing

Communication

Customer service

Education

High school diploma

Job description

Emergency Telecommunicator Services is seeking Dispatcher Trainee / Telecommunicator Trainee to begin a structured introduction to emergency communications in Flinthill, MO. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under qualified supervision.

Training may include classroom instruction, simulations, and supervised console assignments, with shifts potentially including nights, weekends, holidays, and overtime as you progress