Emergency Communications Trainee - Paid Training & Benefits

Emergency Telecommunicator Services; Triumph (IL); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Triumph, IL offers Dispatcher Trainee and Telecommunicator Trainee opportunities that introduce candidates to emergency communications through classroom instruction, simulations, and supervised console work.

Trainees learn call-taking, incident documentation, radio procedures, and unit-status monitoring, with progression tied to demonstrated skills, training milestones, and successful completion of assessments and required certifications.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Basic computer skills and clear communication are essential.
• Typing accuracy and openness to feedback are valuable.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Clear communication

Accurate typing

Basic computer skills

Willingness to receive feedback

Education

High school diploma or GED

Tools

CAD systems

Job description

Emergency Telecommunicator Services in Triumph, IL offers Dispatcher Trainee and Telecommunicator Trainee opportunities that introduce candidates to emergency communications through classroom instruction, simulations, and supervised console work.

Trainees learn call-taking, incident documentation, radio procedures, and unit-status monitoring, with progression tied to demonstrated skills, training milestones, and successful completion of assessments and required certifications.