Emergency Dispatcher Trainee – Paid Training & Benefits

Emergency Telecommunicator Services; St. Louis (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services invites applications for Dispatcher Trainee / Telecommunicator Trainee in St. Louis. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations under supervision.

Training combines classroom instruction, simulations, and supervised assignments, with schedules that may include nights, weekends, holidays, and overtime. High school diploma and basic computer skills are required.

Qualifications

• High school diploma or equivalent is commonly required.
• Trainee positions are designed for applicants without previous dispatch experience.
• Basic computer skills and clear communication are essential.
• Customer service or telephone-based experience may be useful.
• Check vacancy for required assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Gather incident details and confirm locations.
• Develop accurate typing and CAD skills.
• Study service-area geography and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.

Skills

Typing

Clear communication

Customer service

Education

High School Diploma

Tools

Office software

Job description

Emergency Telecommunicator Services invites applications for Dispatcher Trainee / Telecommunicator Trainee in St. Louis. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations under supervision.

Training combines classroom instruction, simulations, and supervised assignments, with schedules that may include nights, weekends, holidays, and overtime. High school diploma and basic computer skills are required.