Emergency Communications Trainee: Paid Dispatcher Training

County Emergency Communications; Barberton (OH); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Barberton, OH offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training includes classroom instruction, simulations, and supervised assignments; schedules may include nights, weekends, holidays, and overtime.

Qualifications

• High school diploma or equivalent required; trainees may be admitted without prior dispatch experience.
• Basic computer skills, clear communication, and accurate typing are essential.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Computer skills

Clear communication

Customer service experience

Education

High school diploma or equivalent

Job description

County Emergency Communications in Barberton, OH offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training includes classroom instruction, simulations, and supervised assignments; schedules may include nights, weekends, holidays, and overtime.