Dispatcher: Real-Time Route & Fleet Coordinator

Nucor Corporation; Tampa (FL); On-site; USD 57,000 - 77,000; Full time

Benefits offered by this job

Weekly production bonus

Paid training

Fast benefits after 30 days

Profit sharing

401(k) match

Employee stock purchase plan

Paid vacation

Parental leave

Tuition reimbursement

Life & disability insurance

Clear career growth paths

Job summary

Nucor Corporation in Tampa, FL is seeking a Dispatcher to coordinate drivers, manage routes, handle customer service calls, and process billing. This fast-paced role rewards quick thinkers with strong weekly bonuses and a comprehensive benefits package.

You will be the nerve center of operations, ensuring yard and fleet moves stay on schedule. Experience with dispatch systems and billing is a strong plus; bilingual in English/Spanish preferred.

Qualifications

• Dispatch systems experience preferred; familiarity with routing and logistics software is a strong plus.
• Billing and administrative experience preferred.
• Excellent verbal and written communication skills; comfortable on phone, radio, and in person.
• Able to multitask, stay organized, and follow up on outstanding issues without letting things fall through the cracks.
• Strong problem-solving instincts; assess situations quickly and make good calls under pressure.
• Professional, customer service-focused attitude with ability to handle difficult situations calmly.
• Computer proficient - Microsoft Outlook, Excel, Word, and ability to learn in-house systems.
• Willingness to learn the scrap metal recycling industry; knowledge is a plus, drive to learn is a must.
• Bilingual in English and Spanish strongly preferred.

Responsibilities

• Follow all company and OSHA safety procedures - safety is always the first priority.
• Dispatch and support drivers throughout the day - route them efficiently to deliver timely, reliable service to customers.
• Take inbound service requests from customers and TMR teammates - triage, prioritize, and act fast.
• Monitor customer scale alert systems and respond to issues as they arise.
• Assess loaded boxes and trailers on the yard from the previous day and schedule them for unloading.
• Review and process daily paperwork from the prior day - check contractor times and compare against billing.
• Review driver performance daily and flag issues or trends to management.
• Assist drivers with problems in the field - make the call on when to elevate to management.
• Perform general office and billing duties as assigned by the Manager.

Skills

Dispatch systems

Billing experience

Communication skills

Multitasking

Problem solving

Customer service

MS Office

Bilingual English/Spanish

Metals recycling knowledge

Tools

Microsoft Outlook

Excel

Word

In-house systems

Job description

Nucor Corporation in Tampa, FL is seeking a Dispatcher to coordinate drivers, manage routes, handle customer service calls, and process billing. This fast-paced role rewards quick thinkers with strong weekly bonuses and a comprehensive benefits package.

You will be the nerve center of operations, ensuring yard and fleet moves stay on schedule. Experience with dispatch systems and billing is a strong plus; bilingual in English/Spanish preferred.