Dispatcher

Trademark Metals Recycling - A Nucor Company; Tampa (FL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Weekly production bonus

Paid training

Fast benefits after 30 days

Profit sharing

401(k) match

Employee stock purchase plan

Paid vacation – 40 hours after 6 month

Parental leave

Tuition reimbursement – up to $5,250/y

Company-paid life & disability

Job summary

Trademark Metals Recycling - A Nucor Company in Tampa, FL is seeking a Dispatcher who coordinates drivers, manages routes, and handles customer calls to keep the yard on schedule. This fast-paced role combines billing tasks with real-time decision making and strong teamwork.

You’ll receive weekly bonuses, training from day one, comprehensive benefits after 30 days, and the opportunity to grow within a Fortune 150 company that values its people and communities.

Qualifications

• Dispatch systems experience preferred; familiarity with routing and logistics software is a strong plus
• Billing and administrative experience preferred
• Excellent verbal and written communication skills; comfortable on phone, radio, and in person
• Able to multitask, stay organized, and follow up on outstanding issues
• Strong problem-solving instincts; quick, good calls under pressure
• Professional, customer-service attitude with calm handling of difficult situations
• Computer proficient; Microsoft Outlook, Excel, Word, and in-house systems
• Willingness to learn the scrap metal recycling industry; knowledge is a plus
• Bilingual in English and Spanish strongly preferred
• Candidates within 50 miles of location preferred
• Must pass a hair drug test and background check

Responsibilities

• Coordinate drivers and routes to ensure timely, reliable service
• Handle inbound service requests and triage issues quickly
• Monitor systems and respond to customer and yard needs
• Review daily paperwork and validate billing
• Assist drivers with field issues and escalate when needed
• Perform general office and billing duties as assigned

Skills

Dispatch systems

Billing

Customer service

Multitasking

Problem-solving

Outlook/Office

Bilingual English/Spanish

Tools

Routing software

MS Office

Job description

Job Details

Division: Trademark Metals Recycling LLC

Location: Tampa, FL, United States

Compensation: Average annual earnings: $67,000 (includes hourly base pay, weekly overtime opportunities, and bonuses)

About Nucor

Nucor is a Fortune 150 company and North America’s leader in steel manufacturing and recycling. We believe in:

• Safety first—always
• Pay for performance
• Promoting from within
• Long-term stability
• Taking care of our people and communities

If you want steady work, strong weekly pay, real benefits from day one, and a career you can build—not just a paycheck—

What You'll Do

Run the Board. Move the Fleet. Build a Real Career.

As a Dispatcher at Trademark Metals Recycling, you’re the nerve center of the operation. You’ll coordinate drivers, manage routes, handle customer service calls, process billing, and make real-time decisions that keep the whole yard running on schedule. It’s a fast-paced, high-responsibility role that rewards sharp thinkers with $65,000+ average earnings, weekly production bonuses, and the full backing of Nucor — a Fortune 150 company built on taking care of its people.

Daily Job Duties – What You’ll Do

• Follow all company and OSHA safety procedures — safety is always the first priority
• Dispatch and support drivers throughout the day — route them efficiently to deliver timely, reliable service to customers
• Take inbound service requests from customers and TMR teammates — triage, prioritize, and act fast
• Monitor customer scale alert systems and respond to issues as they arise
• Assess loaded boxes and trailers on the yard from the previous day and schedule them for unloading
• Review and process daily paperwork from the prior day — check contractor times and compare against billing
• Review driver performance daily and flag issues or trends to management
• Assist drivers with problems in the field — make the call on when to elevate to management
• Perform general office and billing duties as assigned by the Manager

Dispatch systems experience and billing knowledge are a strong plus — we’ll train the right person on the rest.

What We’re Looking For

• Dispatch systems experience preferred — familiarity with routing and logistics software is a strong plus
• Billing and administrative experience preferred
• Excellent verbal and written communication skills — comfortable on the phone, radio, and in person
• Able to multitask, stay organized, and follow up on outstanding issues without letting things fall through the cracks
• Strong problem-solving instincts — you assess situations quickly and make good calls under pressure
• Professional, customer service-focused attitude with the ability to handle difficult situations calmly
• Computer proficient — Microsoft Outlook, Excel, Word, and ability to learn in-house systems
• Willingness to learn the scrap metal recycling industry — knowledge is a plus, drive to learn is a must
• Bilingual in English and Spanish strongly preferred
• Candidates within 50 miles of location preferred
• Must pass a hair drug test and background check

Preferred

• Bilingual preferred
• Knowledge of the metals recycling industry preferred but not required — we’ll get you up to speed

Pay, Benefits & Career Growth

• Weekly production bonus
• Paid training – we’ll teach you what you need to succeed
• Fast benefits – medical, dental, & vision after just 30 days
• Profit sharing – yearly payout averaging ~17% of annual pay
• 401(k) match – company matches 17% of your contributions
• Employee stock purchase plan – company matches 10%
• Paid vacation – 40 hours after 6 months
• Parental leave
• Tuition reimbursement – up to $5,250 per year
• Company-paid life & disability insurance
• Clear career paths – promote from within, no cap on growth

Our Commitment to a Drug-Free Workplace

Employment is contingent upon successfully passing a pre-employment drug screening, which includes both urine and hair follicle testing.

Nucor is an Equal Opportunity/Affirmative Action Employer – M/F/Disabled/Vets – and a drug – free workplace