Dispatcher – Heavy Construction Materials Logistics

Hirebridge; Tampa (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

Overtime

Medical benefits

Dental benefits

Vision benefits

Life and disability benefits

Paid vacation

401K

Job summary

Quikrete Heavy Construction Materials in Tampa, FL is seeking a skilled Dispatcher to join our logistics team. You will dispatch and coordinate drivers, manage daily delivery schedules, and ensure accurate order entry and customer communication.

Ideal candidates have at least 3 years of customer service experience, strong computer skills, and bilingual Spanish/English abilities. A high school diploma or GED is required, with prior dispatch experience preferred to support fast-paced operations.

Qualifications

• 3 years customer service experience preferred.
• High School diploma or GED required.
• Prior dispatch experience, tracking and scheduling preferred.
• Bi-Lingual Spanish/English will be highly looked upon.
• Computer skills including typing and internet navigation.

Responsibilities

• Dispatch and control the Drivers needed throughout the day and make adjustments to meet daily volume.
• Maintain a professional voice over the phone and radio, deescalate tense situations.
• Remain calm and decisive in a fast paced, high stress work environment.
• Solve problems in a timely manner while fostering business relationships with customers and drivers.
• Be familiar with delivery areas and assist drivers in finding job sites.
• Determine travel time to jobs and best plant locations to service the job.
• Input orders accurately to customer specifications for delivery.
• Review and verify delivery and product information prior to delivery.
• Manage high call volume while multitasking with plants, drivers, and office staff.
• Coordinate driver timekeeping and maintain time off schedule for sick leave and personal days.
• Review driver timecards and delivery time reports daily.

Skills

Customer service

Bi-lingual (Spanish/English)

Communication

Education

High School diploma or GED

Tools

Typing skills

Internet navigation

Job description

Quikrete Heavy Construction Materials in Tampa, FL is seeking a skilled Dispatcher to join our logistics team. You will dispatch and coordinate drivers, manage daily delivery schedules, and ensure accurate order entry and customer communication.

Ideal candidates have at least 3 years of customer service experience, strong computer skills, and bilingual Spanish/English abilities. A high school diploma or GED is required, with prior dispatch experience preferred to support fast-paced operations.