Dispatcher: Optimize Field Technician Scheduling

Lloyd Home Service; Montpelier (VT); On-site; USD 27,552 - 38,572; Full time

Benefits offered by this job

Health insurance, company pays 90%

Paid time off and holidays

Paid training and classes

Company provided tech including iPad & iPhone

Retirement-3% company match

Job summary

Lloyd Home Service in Montpelier, Vermont, is looking for a Dispatcher to support daily operations by efficiently scheduling and dispatching technicians. The role requires strong critical thinking to ensure the best technician fit for each call.

The ideal candidate will have excellent communication and customer service skills, with a high school diploma and experience in a fast-paced environment. This position offers an hourly wage between $20.00 and $28.00 hourly, with a range of benefits including health insurance and paid time off.

Qualifications

• High school diploma/GED required, associate degree preferred.
• Self-starter and reliable with flexibility in hours.
• Excellent communication and customer service skills.

Responsibilities

• Dispatch all service calls to ensure scheduling efficiency.
• Manage the dispatch board and maximize productivity.
• Notify clients if a technician will not arrive on time.

Skills

Communication skills

Customer service skills

Telephone etiquette

Flexibility

Education

High school diploma/GED

Associate degree preferred

Job description

Lloyd Home Service in Montpelier, Vermont, is looking for a Dispatcher to support daily operations by efficiently scheduling and dispatching technicians. The role requires strong critical thinking to ensure the best technician fit for each call.

The ideal candidate will have excellent communication and customer service skills, with a high school diploma and experience in a fast-paced environment. This position offers an hourly wage between $20.00 and $28.00 hourly, with a range of benefits including health insurance and paid time off.