Dispatcher (nights)

United Petroleum Transports; Oklahoma City (OK); On-site; USD 42,000 - 66,000; Full time

Job summary

United Petroleum Transports seeks a Fleet Dispatcher in Oklahoma City to manage daily load dispatches and driver coordination. Shift is 6 pm–6 am, with alternating Week 1 and Week 2 schedules. You will ensure safety, handle paperwork, plan trips, and communicate requirements to drivers and customer service.

Experience with DOT regs and basic MS Office skills is preferred. The role emphasizes prioritizing loads, tracking shipments, and maintaining professionalism while ensuring timely deliveries

Qualifications

• High School Education or equivalent.
• One year experience dispatching or in the customer service area.
• Knowledge of DOT regulations, federal and state standards.
• Basic computer skills (Word & Excel).

Responsibilities

• Promote safety in all actions.
• Control and complete paperwork as required.
• Safely plan driver trips around load/customer expectations and safety guidelines.
• Communicate with drivers regarding company and customer requirements.
• Relay to customer service any issues that need to be relayed to the customer.
• Assist the drivers in planning routes and building loads.
• Prioritize loads for timely delivery.
• Track and trace all current loads in transit and deliveries.
• Assign loads to drivers in a fair and equitable manner.
• Assist drivers with planning for the safe and timely transit of fuel and maintain hours of service/ELD logs.
• Communicate with drivers during check-ins throughout pickup, transit, and delivery.
• Monitor store inventories.
• Put a friendly, professional face forward when dealing with drivers, customer service and support staff.
• Communicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as required.
• Comply with all corporate policies and procedures and health and safety policies.

Skills

Verbal communication

Written communication

Interpersonal skills

Prioritization

Self-starter

Confidentiality

Dependability

Professional demeanor

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Job description

Job Details: Job Location: OK Oklahoma City - Oklahoma City, OK 73129, Schedule

Shift time is 6 pm to 6 am

Week 1 : work Monday and Tuesday, off Wednesday and Thursday, work Friday, Saturday, and Sunday

Week 2 : off Mondaya and Tuesday, work Wednesday and Thursday, and off Friday, Saturday, and Sunday

The Fleet Manager is responsible for dispatching loads to our customers.

A Day in the life of a Fleet Dispatcher:

• Promote safety in all actions


• Control and complete paperwork as required


• Safely plan driver trips around load/customer expectations and safety guidelines


• Communicate with drivers regarding company and customer requirements


• Relay to customer service any issues that need to be relayed to the customer


• Assisting the drivers in planning routes and building loads


• Prioritize loads for timely delivery


• Track and trace all current loads in transit and deliveries


• Assign loads to drivers in a fair and equitable manner


• Assisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destination


• Communicate with drivers during check-ins throughout pickup, transit, and delivery


• Monitor store inventories


• Put a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staff


• Communicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as required


• Comply with all corporate policies and procedures and all health and safety policies

Additional Responsibilities:

• Carry out other duties assigned by CSC Manager as required

Qualifications:

Education & Experience:

• High School Education or equivalent


• One year experience dispatching or in the customer service area

Knowledge, Skills and Abilities:

• Excellent verbal and written communication skills


• Knowledge of DOT regulations, federal and state standards


• Ability to prioritize and manage multiple projects


• Self-starter with detail oriented work habits


• Able to maintain confidentiality


• Display professional demeanor


• Good interpersonal skills; able to work well with wide range of individuals


• Demonstrate dependability through good attendance and adherence to timelines and schedules


• Basic computer skills (word & excel)


• Knowledge of basic company employment policies and procedures

Physical Requirements:

• Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual activity


• Occasional lifting (up to 20 pounds)