Dispatcher (nights)

United Petroleum Transport Ltd.; Oklahoma City (OK); On-site; USD 28,000 - 41,000; Full time

Job summary

United Petroleum Transport Ltd. in Oklahoma City seeks a Fleet Dispatcher to coordinate loads, plan driver trips, and promote safety across operations. You will communicate with drivers, customers, and support staff to ensure on-time deliveries and compliance with regulations.

Ideal candidates have a High School education and at least one year in dispatching or customer service, plus knowledge of DOT regulations; strong organizational and computer skills are essential.

Qualifications

• High School Education or equivalent.
• One year experience dispatching or in the customer service area.
• Knowledge of DOT regulations, federal and state standards.
• Excellent verbal and written communication skills.
• Ability to prioritize and manage multiple projects.
• Self-starter with detail oriented work habits.
• Able to maintain confidentiality.
• Basic computer skills (Word & Excel).

Responsibilities

• Dispatch loads to customers and plan driver trips.
• Promote safety in all actions.
• Communicate with drivers and customer service.
• Track and trace all loads in transit and deliveries.
• Assign loads to drivers fairly and equitably.
• Maintain hours of service/ELD logs throughout trips.
• Relay issues to customer service as needed.
• Assist drivers with route planning and load building.

Skills

Verbal communication

Written communication

DOT regulations

Prioritization

Multi-tasking

Interpersonal skills

Confidentiality

Computer skills

Education

High School Education or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

ScheduleShift time is 6 pm to 6 amWeek 1 : work Monday and Tuesday, off Wednesday and Thursday, work Friday, Saturday, and SundayWeek 2 : off Mondaya and Tuesday, work Wednesday and Thursday, and off Friday, Saturday, and SundayThe Fleet Manager is responsible for dispatching loads to our customers.A Day in the life of a Fleet Dispatcher:Promote safety in all actionsControl and complete paperwork as requiredSafely plan driver trips around load/customer expectations and safety guidelinesCommunicate with drivers regarding company and customer requirementsRelay to customer service any issues that need to be relayed to the customerAssisting the drivers in planning routes and building loadsPrioritize loads for timely deliveryTrack and trace all current loads in transit and deliveriesAssign loads to drivers in a fair and equitable mannerAssisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destinationCommunicate with drivers during check-ins throughout pickup, transit, and deliveryMonitor store inventoriesPut a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staffCommunicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as requiredComply with all corporate policies and procedures and all health and safety policiesAdditional Responsibilities:Carry out other duties assigned by CSC Manager as requiredEducation & Experience:High School Education or equivalentOne year experience dispatching or in the customer service areaKnowledge, Skills and Abilities:Excellent verbal and written communication skillsKnowledge of DOT regulations, federal and state standardsAbility to prioritize and manage multiple projectsSelf-starter with detail oriented work habitsAble to maintain confidentialityDisplay professional demeanorGood interpersonal skills; able to work well with wide range of individualsDemonstrate dependability through good attendance and adherence to timelines and schedulesBasic computer skills (word & excel)Knowledge of basic company employment policies and proceduresPhysical Requirements:Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual activityOccasional lifting (up to 20 pounds)