Dispatcher (days)

United Petroleum Transports Inc; Wichita (KS); On-site; USD 42,000 - 64,000; Full time

Job summary

United Petroleum Transports Inc. is seeking a Fleet Dispatcher responsible for dispatching loads, planning driver trips, and maintaining safety and regulatory compliance.

The role involves close coordination with drivers, customer service, and operations to ensure efficient on-time deliveries. The ideal candidate will have strong communication skills, knowledge of DOT regulations, and the ability to manage multiple tasks simultaneously.

Qualifications

• Excellent verbal and written communication abilities.
• Knowledge of DOT regulations, federal and state standards.
• Ability to prioritize and manage multiple projects.
• Detail-oriented with strong organizational skills.

Responsibilities

• Dispatch loads to customers and coordinate with drivers.
• Promote safety in all actions and ensure compliance with policies.
• Plan driver trips around load/customer expectations and safety guidelines.
• Communicate with drivers regarding company and customer requirements.
• Relay any issues to customer service and keep drivers informed.
• Assist drivers in planning routes and building loads for efficiency.
• Prioritize loads for timely delivery and optimize schedules.
• Track and trace all loads in transit and deliveries.
• Assign loads to drivers in a fair and equitable manner.
• Maintain legal hours of service/ELD logs for fuel transit and drivers.
• Communicate with drivers during pickup, transit, and delivery check-ins.
• Monitor store inventories and support CSC team as needed.
• Comply with corporate policies and health and safety requirements.

Skills

Verbal and written communication

DOT regulations knowledge

Prioritization and multitasking

Attention to detail

Interpersonal skills

Education

High School Education or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

The Fleet Manager is responsible for dispatching loads to our customers.A Day in the life of a Fleet Dispatcher:Promote safety in all actionsControl and complete paperwork as requiredSafely plan driver trips around load/customer expectations and safety guidelinesCommunicate with drivers regarding company and customer requirementsRelay to customer service any issues that need to be relayed to the customerAssisting the drivers in planning routes and building loadsPrioritize loads for timely deliveryTrack and trace all current loads in transit and deliveriesAssign loads to drivers in a fair and equitable mannerAssisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destinationCommunicate with drivers during check-ins throughout pickup, transit, and deliveryMonitor store inventoriesPut a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staffCommunicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as requiredComply with all corporate policies and procedures and all health and safety policiesAdditional Responsibilities:Carry out other duties assigned by CSC Manager as requiredEducation & Experience:High School Education or equivalentOne year experience dispatching or in the customer service areaKnowledge, Skills and Abilities:Excellent verbal and written communication skillsKnowledge of DOT regulations, federal and state standardsAbility to prioritize and manage multiple projectsSelf-starter with detail oriented work habitsAble to maintain confidentialityDisplay professional demeanorGood interpersonal skills; able to work well with wide range of individualsDemonstrate dependability through good attendance and adherence to timelines and schedulesBasic computer skills (word & excel)Knowledge of basic company employment policies and proceduresPhysical Requirements:Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual activityOccasional lifting (up to 20 pounds)