Dispatcher

United Petroleum Transports Inc; El Paso (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

United Petroleum Transports Inc. seeks a Fleet Dispatcher to orchestrate load dispatching and driver trip planning, while promoting safety and regulatory compliance across DOT standards.

You will communicate with drivers, monitor loads, manage paperwork, and coordinate with customer service and CSC management. Strong communication, multitasking, and knowledge of ELD/HOS rules are required; ensuring timely deliveries.

Qualifications

• High School education or equivalent.
• One year experience dispatching or in customer service.
• Knowledge of DOT regulations and safety standards.
• Excellent verbal and written communication skills.
• Ability to prioritize multiple tasks and manage schedules.

Responsibilities

• Dispatch loads to customers and plan driver trips.
• Promote safety and ensure regulatory compliance.
• Communicate with drivers about requirements and issues.
• Track and trace loads in transit and coordinate deliveries.
• Assign loads fairly and monitor hours of service/ELD logs.
• Coordinate with CSC Manager and Customer Service Reps.
• Complete paperwork and maintain records.
• Assist with route planning and fuel transit safety.
• Monitor inventories at stores.
• Represent the company professionally with staff and customers.

Skills

Dispatching

Customer Service

Communication

DOT regulations

Multitasking

Attention to detail

Education

High School Diploma

Tools

Microsoft Excel

Logistics software (TMS)

Job description

Schedule: Tuesday through Saturday 3 am to 12 pm (with an hour lunch)The Fleet Manager is responsible for dispatching loads to our customers.A Day in the life of a Fleet Dispatcher:Promote safety in all actionsControl and complete paperwork as requiredSafely plan driver trips around load/customer expectations and safety guidelinesCommunicate with drivers regarding company and customer requirementsRelay to customer service any issues that need to be relayed to the customerAssisting the drivers in planning routes and building loadsPrioritize loads for timely deliveryTrack and trace all current loads in transit and deliveriesAssign loads to drivers in a fair and equitable mannerAssisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destinationCommunicate with drivers during check-ins throughout pickup, transit, and deliveryMonitor store inventoriesPut a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staffCommunicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as requiredComply with all corporate policies and procedures and all health and safety policiesAdditional Responsibilities:Carry out other duties assigned by CSC Manager as requiredEducation & Experience:High School Education or equivalentOne year experience dispatching or in the customer service areaKnowledge, Skills and Abilities:Excellent verbal and written communication skillsKnowledge of DOT regulations, federal and state standardsAbility to prioritize and manage multiple projectsSelf-starter with detail oriented work habitsAble to maintain confidentialityDisplay professional demeanorGood interpersonal skills; able to work well with wide range of individualsDemonstrate dependability through good attendance and adherence to timelines and schedulesBasic computer skills (word & excel)Knowledge of basic company employment policies and proceduresPhysical Requirements:Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual activityOccasional lifting (up to 20 pounds)