Dispatcher, Motor Vehicles

Alakaʻi Services and Poe'hana Group, Inc.; Mahinui (HI); On-site; USD 42,000 - 54,000; Full time

Job summary

Alaka‘i Services Group Inc. (ASGI) and Poʻe Hana Group, Inc. (PGI) seek a Dispatcher, Motor Vehicles to support the Marine Corps Base Hawaii fleet.

You will coordinate reservations, dispatches, inspections, and records, using Fleet Anywhere and standard MS Office tools, ensuring accurate documentation and timely information to stakeholders. The role requires basic mechanical and computer competency, work on-site at MCBH Kaneohe Bay, and interaction with government personnel and customers.

Qualifications

• Basic mechanical competency to inspect vehicles and report safety concerns.
• Basic computer competency and ability to use web-based vehicle management systems.
• Ability to learn and effectively utilize the Fleet Anywhere System.
• Proficiency with Microsoft Office and email correspondence.
• Ability to enter and maintain vehicle and customer information accurately.

Responsibilities

• Manage vehicle reservations, dispatches, and returns using Fleet Anywhere.
• Support and manage the vehicle safety inspection program.
• Perform 15-point vehicle inspections at dispatch and return.
• Inspect vehicles for damage and safety concerns and report findings.
• Document inspection results and report issues to the Operations Manager.
• Review and de-conflict outgoing dispatch lists and reservations.
• Enter customer information into the vehicle management system and process reservations.
• Submit monthly mileage reports and maintain daily vehicle-pool data.
• Keep maintenance records and related documents up to date.
• Coordinate vehicle availability with customers and units.
• Respond to calls and emails regarding reservations and coordination.
• Verify odometer readings and document vehicle data.
• Work indoors and outdoors as needed to support operations.
• Maintain complete, timely vehicle records and effective communication.

Skills

Mechanical inspection

Computer literacy

Fleet management software

Microsoft Office

English proficiency

Tools

Fleet Anywhere System

Job description

Job Purpose

The Dispatcher, Motor Vehicles is responsible for providing vehicle dispatch, inspection, and records support for the Motor Transportation Shop at Marine Corps Base Hawaii (MCBH), Kaneohe Bay.

This position supports the management of the Government vehicle fleet by coordinating vehicle reservations, dispatches, and returns; performing vehicle safety inspections; maintaining accurate records; and providing timely information to appropriate stakeholders.

The position requires basic mechanical and computer competency. The employee will utilize the Fleet Anywhere System for vehicle management and will perform both administrative office duties and physical vehicle inspections.

Duties and Responsibilities

• Manage vehicle reservations, dispatches, and returns using the web-based Fleet Anywhere System.
• Support and manage the vehicle safety inspection program.
• Perform vehicle inspections using the required 15-point checklist upon vehicle dispatch and return.
• Inspect vehicles for damage and identify conditions that may affect vehicle safety or roadworthiness.
• Accurately document inspection findings and report damage or unsafe conditions to the appropriate Operations Manager before a vehicle is dispatched.
• Review, correct, and de-conflict outgoing vehicle dispatch lists and reservations.
• Enter customer and user information into the appropriate vehicle management system and process vehicle reservations.
• Submit monthly Non-Tactical Vehicle (NTV) mileage reports and maintain daily vehicle-pool usage information.
• Maintain and file vehicle maintenance reports and related documentation.
• Review vehicle requests and coordinate vehicle availability with customers and units.
• Respond to telephone calls, emails, and other communications related to vehicle reservations and unit coordination.
• Verify vehicle odometer readings and accurately document applicable vehicle information.
• Perform duties both indoors and outdoors as required to support vehicle dispatch and inspection operations.
• Maintain accurate, complete, and timely vehicle records.
• Communicate effectively with Government personnel, customers, stakeholders, and coworkers.
• Ensure assigned work and documentation meet applicable professional and contract requirements.
• Perform other related duties as required to support Motor Transportation Shop operations.

Required Skills and Qualifications

• Basic mechanical competency sufficient to inspect vehicles for damage, identify potential safety or roadworthiness concerns, and accurately report findings.
• Basic computer competency and ability to use web-based vehicle management systems.
• Ability to learn and effectively utilize the Fleet Anywhere System.
• Working knowledge of Microsoft Office applications and basic email correspondence.
• Ability to accurately enter, maintain, and retrieve vehicle and customer information.
• Ability to maintain organized and accurate records and reports.
• Strong attention to detail when conducting vehicle inspections and reviewing reservations and dispatch documentation.
• Ability to communicate clearly and professionally with Government personnel, customers, stakeholders, and coworkers.
• Ability to read, write, speak, and understand English sufficiently to perform assigned duties.
• Ability to work independently and effectively manage multiple vehicle reservations and requests.

Physical Requirements

• Ability to perform duties in both indoor office and outdoor environments.
• Ability to walk around and physically inspect vehicles.
• Ability to perform vehicle inspections and verify odometer readings.
• Ability to sit, stand, walk, and perform other physical activities necessary to carry out assigned duties.

Security and Base Access Requirements

• Must meet applicable Marine Corps Base Hawaii installation access and background-screening requirements.
• Must obtain and maintain required installation access credentials, including DBIDS, as applicable.
• Must comply with all applicable MCBH security regulations and installation access requirements.
• Must complete required Antiterrorism Level I Awareness Training within 30 days of requiring routine installation access and annually thereafter.

Work Schedule and Location

This position is performed on‑site at Marine Corps Base Hawaii (MCBH), Kaneohe Bay, Hawaii.

Normal Government work hours are between 7:00 AM and 5:00 PM, Monday through Friday. The specific employee work schedule will be established by the company within this window. Occasional work outside normal Government working hours may be required and coordinated in advance

About Alakaʻi Services Group Inc. / Poʻe Hana Group, Inc.

Alaka‘i Services Group Inc. (ASGI), a subsidiary of the Alaka‘i Foundation Group Inc., is a Native Hawaiian Organization (NHO)-Owned Small Business serving the U.S. Department of Defense and other Federal Government Clients.

Headquartered in Honolulu, Hawaii, Poʻe Hana Group, Inc. (PGI) is a talent management, staffing, and administrative support services company. PGI specializes in providing HR and administrative services to the Alakaʻi family of NHO companies.

PGI is an Equal Opportunity Employer and strives to provide equal employment opportunities to all applicants and staff in accordance with sound employee relations practices and federal and state laws. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry, genetic information, pregnancy status, or any other characteristic protected by law.