Dispatcher/Logistics Coordinator

Socket.dev; Pendleton (IN); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Competitive Base Salary DOE + Bonuses

Health Insurance Coverage

401(k) with Company Match

Paid Time Off

Career Growth Opportunities

Collaborative Work Environment

Employee Ownership Program

Expense Reimbursement

Cell Phone Reimbursement

Flexible Working Arrangement

Job summary

Nutrition 101 LLC is seeking a Logistics Dispatcher to plan, supervise, and optimize driver activities across multiple routes. You will coordinate daily fleet dispatch, monitor operations, and ensure safety and service standards.

The role requires strong communication, problem-solving, and leadership as you support drivers and customers while maintaining DOT compliance and performance metrics.

Qualifications

• High school diploma or GED required; degrees preferred.
• 2-4 years dispatch/logistics experience preferred.
• Familiarity with DOT/FMCSA regulations.
• Ability to train and mentor teammates.
• Excellent communication and conflict resolution skills.

Responsibilities

• Plan and supervise day-to-day driver activities.
• Direct daily driver and fleet assignments.
• Maintain 24/7/365 situational awareness.
• Provide strong customer service through timely updates.
• Ensure DOT compliance and safety records.
• Lead training with EH&S and VP of Logistics.
• Make critical operational decisions.
• Attend company meetings and mentor teammates.

Skills

Leadership

Communication

Problem-solving

Time management

Customer service

Team coordination

Safety awareness

Education

High school diploma or GED

Associates or Bachelor's degree in Logistics, Supply Chain Management, or Business

Tools

Dispatching software

TMS

GPS tracking

Microsoft Office

Job description

Job Role: Dispatcher/Logistics Coordinator

Location: Pendleton, IN
Schedule: Full-Time | Salaried

• Training Schedule: Monday-Friday, 8:00 AM-5:00 PM
• Regular Schedule: Sunday-Thursday, 7:00 AM-4:00 PM after training completion. (with on-call support as needed based on operational demands)

Company Overview:

Nutrition 101 LLC – headquartered in Pendleton, IN - is a leader in eco-friendly waste handling and innovative food lifecycle management solutions. We help food processors, manufacturers, and retailers maximize value by turning food byproducts into sustainable resources, from upcycled livestock feed to comprehensive waste management services. For more information about 101, visit www.101.us.

Role Summary

The Logistics Coordinator/Dispatch role is the operational link between the organization, our customers, and logistics. The primary responsibilities of this position include planning, organizing, and supervising the day-to-day activities of drivers and equipment in each geographical sector. The Logistics Coordinator has a deep understanding of the internal and external customers’ needs and limitations and uses that knowledge and the resources available to ensure efficient operations within four (4) key focus areas: Safety, Service, Productivity, and Cost Management.

This position is not eligible for visa sponsorship. Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future immigration sponsorship.

Key Responsibilities

• Uphold & maintain the highest standards of the Company’s mission, vision, & core values.
• Lead by example and ensure team compliance with all Company policies, processes, and procedures in accordance with the Employee Manual, Safety Manual, Department Manuals, etc.
• Provide effective leadership and work efficiently towards problem solving and resolution of conflicts among drivers, customers, and/or leadership.
• Direct the daily assignment of drivers and truck fleet through dispatch, route, and equipment usage planning.
• Maintain situational awareness of the entire logistics landscape. Be available 24/7/365 to coordinate operations.
• Provide exceptional customer service through timely communication.
• Maintain maintenance standards in conjunction with the Fleet Manager including records and vehicle inspection reports per DOT requirements.
• Represent 101 in dealing with new and existing customers and set accurate billing rates for all parties in the Company’s designated systems.
• In conjunction with the EH&S Manager and the VP of Logistics, provide training to employees related to DOT, FMCSA regulations, and 101 safety practices and policies, being proactive to ensure on-going compliance.
• Make critical decisions regarding efficient and effective operations, as well as, determining appropriate responses to urgent and emerging situations.
• Attend all Company meetings and training courses as required. Mentor & train teammates to allow for improved recruitment and retention.

Qualifications

• 2-4 years of dispatch or logistics coordination experience in a transportation or industrial environment required.
• High school diploma or GED required; Associates or Bachelor’s degree in Logistics, Supply Chain Management, or Business preferred.
• Experience with fleet scheduling, route optimization, and load planning, highly desirable.
• Proven experience managing communications and expectations with CDL drivers and fleet operations.
• Proficiency in dispatching software, TMS, GPS tracking, and Microsoft Office Suite.
• Strong knowledge of DOT/FMCSA regulations and compliance and driver hours of service rules.
• Customer-focused mindset with the ability to build rapport and maintain professional relationships.
• Able to maintain cross-functional collaboration with various departments and teams.
• Excellent organizational, problem-solving, and decision-making skills in a fast-paced environment.
• Excellent time-management and attention to detail.
• Ability to handle multiple priorities, solve problems quickly, and remain calm under pressure.
• Capable of analyzing delivery schedules, tracking KPIs, and adjusting plans as needed to meet deadlines.
• Must demonstrate leadership, accountability, and adaptability to meet operational demands.
• Valid driver’s license required; CDL Class A preferred but not required.

Benefits

• Competitive Base Salary DOE + Performance-Based Bonuses
• Health Insurance Coverage & Wellness Incentives
• 401(k) with up to 4% Company Match
• Company Holidays & Paid Time Off
• Opportunities for Career Growth and Development
• Collaborative and Supportive Work Environment
• Employee Empowerment Program – We are all owners!
• Expense Reimbursement
• Cell Phone Reimbursement
• Flexible Working Arrangement

Disclaimers

Nutrition 101 LLC is committed to maintaining a drug-free workplace in accordance with all applicable laws. All employees are required to comply with our substance abuse policies include pre-employment and random drug testing. We participate in E-Verify to confirm employment eligibility for all new hires as required by federal law.

Nutrition 101 is owned by Palo Alto, CA based Altamont Capital Partners. Founded in 2010, Altamont Capital Partners is a private equity firm with over $4.5 billion of capital under management, focused primarily on making long term, control investments in middle market businesses. Altamont is often drawn to companies undergoing a transition, either operational or strategic, which they believe they can help navigate. Their approach relies on partnering with strong management, supporting the business with considerable resources, and bringing a constructive and pragmatic mindset to drive significant long-term value. For more information, please visit https://www.altamontcapital.com/

Requirements

• Ability to sit, stand, and work at a computer for extended periods.
• Must be able to occasionally lift up to 25 lbs.
• Comfortable working in both office and yard environments, including exposure to noise, weather, and truck traffic.
• Must maintain clear communication and situational awareness in high-pressure or fast-paced conditions.
• Ability to work flexible hours and respond to operational emergencies as needed.