Night Fleet Dispatch

Prime, Inc.; Springfield (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance Benefits

On Site Fitness Club

On Site Salon, Spa & Barbershop

On Site Restaurant

On Site Daycare Center

On Site Doctor’s Office & Chiropractor

401k Retirement Plans with up to a 5%

PTO & Sick Time

Dental & Vision Plans

HSA Benefits

Accident, Short Term Disability & Life

Wellness Program

Unlimited Growth Potential

Job summary

Prime, Inc. in Springfield, MO is seeking a Night Fleet Dispatch specialist to help lead drivers and ensure on-time service. This entry-level role offers training and growth within fleet management, with an overnight 5pm–7am schedule on a 4-on/4-off rotation.

On-site only with hybrid schedule possible after 1 year of service. Benefits include health insurance, 401k matching up to 5%, PTO/sick time, dental/vision, HSA, life, disability options, wellness programs, and unlimited growth potential.

Qualifications

• Basic knowledge of trucking/transportation industry preferred, but not required.
• Excellent written and verbal communication skills, strong organizational and conflict resolution skills.
• Ability to multitask in a fast-paced, team-oriented environment.
• Proficient in Excel, Word, and Outlook; typing at 45 WPM.

Responsibilities

• Analyze dispatch information to ensure driver meets service standards.
• Monitor DOT regulations and driver records.
• Track on-time pickup/delivery and freight security.
• Complete accident reports per policy.
• Communicate policy and service expectations to drivers.
• Coordinate load relays to prevent service failures.
• Answer multi-line phone to communicate with drivers.
• Process QUALCOMM messages promptly.
• Maintain punctuality and efficiency in tasks.
• Share pertinent information with the Day Fleet Manager.
• Complete ongoing training as directed by management.
• Uphold Company Core Values.

Skills

Multitasking

Conflict resolution

Written communication

Verbal communication

Typing 45 WPM

Education

Bachelor's degree in supply chain or business

Tools

Excel

Word

Outlook

Job description

Overview

We are looking for an eager, self-motivated individual to join our Night Fleet Dispatch team in order to help lead our drivers and our company to success.

This is an opportunity to enter the fleet management world with little to no logistics experience, and learn our process from the ground up. If you are someone who thrives in a fast-paced environment and is excited about the idea of connecting with our drivers, we want to hear from you!

With this opportunity we include the following benefits:

• Health Insurance Benefits
• On Site Fitness Club: Weight Training Center, Cardio Lounge, Aerobics & Yoga Classes, Basketball Court, Pickleball
• On Site Salon, Spa & Barbershop
• On Site Restaurant
• On Site Daycare Center
• On Site Doctor’s Office & Chiropractor
• 401k Retirement Plans with up to a 5% Match from Prime Inc.
• PTO & Sick Time
• Dental & Vision Plans
• HSA Benefits
• Accident, Short Term Disability & Life Insurance Options
• An Innovative Wellness Program that Pays You to be Healthy
• Unlimited Amount of Growth Potential – The Size of Prime Gives You Opportunities!

Responsibilities

• Analyze dispatch information to ensure ability of driver to meet service standards.
• Monitor compliance relating to Federal DOT (Department of Transportation) regulations relating to hazardous material hauling, HOS (Hours of Service) regulations, accident reporting, and driver personnel records.
• Proactively monitor on-time pickup/delivery performance and freight security using prescribed systems.
• Accurately complete accident reports per company policy.
• Effectively communicate Company policy and service expectations to drivers.
• Coordinate load relays to prevent service failures using prescribed guidelines/procedures.
• Answer multi-line phone in timely manner to maintain communication standards with drivers.
• Process QUALCOMM messages in timely manner.
• Practice punctuality and efficiency when completing all assigned tasks.
• Effectively communicate pertinent information regarding service/driver issues to Day Fleet Manager.
• Complete continuing training as directed by management.
• Practice Company Core Values.

Overnight role after training. Shchedule: 5pm - 7am on a 4-days-on-4-days-off rotation.

On-site only with hybrid schedule possible after 1 year of service.

Qualifications

QUALIFICATIONS REQUIRED:

Any combination of education, training, and experience providing the following knowledge, skills, and abilities.

Knowledge

Basic knowledge of trucking/transportation industry preferred, but not required.

Abilities

Excellent written and verbal communication skills, strong organizational and conflict resolution skills, and the ability to execute logical decisions quickly. Ability to multitask in dynamic, fast-paced, team oriented environment. Good computer and keyboarding skills with the ability to accurately type at 45 WPM. Proficient in Excel, Word, and Outlook. Flexible schedule with the ability to work at least 48 hours per week and the ability to work overnights and weekends required.

Experience, Education, and Training

Four year college degree in supply chain management or other business related field or at least two years management experience preferred.

Working Environment

Primarily indoors with heating and cooling regulated in a general office environment. On-site only with hybrid schedule possible after 1 year of service.