Dispatcher - IAH

Tier1usa; Houston (TX); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Flexible shifts

Job summary

Tier1usa in Houston, TX is seeking a Dispatcher to manage field drivers, coordinate with customers, and ensure timely delivery of supplies for flights.

You will collect items, load vans, maintain logs, obtain signatures for billing, and assist drivers and other staff while following AOA guidelines to deliver the highest quality service.

Qualifications

• Follow instructions and safety conscious.
• Excellent English communications and customer service skills.
• Ability to read, write and speak English.
• Good organizational and time management skills.
• Ability to handle high pressure and time sensitive situations.
• Must be able to climb stairs several times a day.
• Ability to lift & carry up to 50 lbs.
• Must have a current valid Texas DL
• Must be able to obtain an AOA badge & customs approval.
• Must be able to be flexible to work any shift/hours subject to change due to shift bidding

Responsibilities

• Coordinate drivers and standby for customer calls to supplement flights with necessary supplies.
• Collect all supplemental items, food, dairy, ice, drinks and load on van.
• Maintain log of items supplemented to flights and acquire signatures for billing purposes.
• Guide drivers on and off aircraft in accordance with AOA guidelines.
• Provide support to drivers and other customer service employees as needed.
• Ensure the highest quality product is delivered to airline customers.

Skills

follow instructions

customer service

read/write/speak English

organization/time management

high pressure handling

climb stairs

lift 50 lbs

Texas DL

AOA badge customs

shift flexibility

Job description

Description of the job, responsibilities and duties.

The Dispatcher is responsible for all drivers out on the field and act as standby for customer calls to supplement flights with necessary supplies. The Dispatcher is in charge of providing excellent customer airline service. Must have the ability to follow direction. Will collect all supplemental items, food, dairy, ice, drinks and load on van. Must maintain log of items supplemented to flights and acquire signature of recipient for billing purposes. Ability to guide drivers on and off of aircraft, in accordance with AOA guide lines. Provide support to driver’s and other customer service employees as needed. Will ensure the highest quality product is delivered to our airline customers.

Starting Wage Rate $21.00

Qualifications

• Ability to follow instructions and safety conscious.
• Excellent English communications and customer service skills required.
• Ability to read, write and speak English
• Good organizational and time management skills
• Ability to handle high pressure and time sensitive situations.
• Must be able to climb stairs several times a day.
• Ability to lift & carry up to 50 lbs.
• Must have a current valid Texas DL
• Must be able to obtain an AOA badge &customs approval.
• Must be able to be flexible to work any shift/hours subject to change due to shift bidding

Our Employees Must Be Able to:

• Work assigned schedule which may include nights, weekends and holidays
• Work overtime when required.
• Pass a criminal background and an airport /TSA background check.
• Wear Personal Protective Equipment as required
• Will be exposed to various temperature changes (hot and cold) and noise.
• This position requires to be active, walking, heavy lifting and pushing 50+ lbs.
• Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours.
• Expose to fall hazards