Dispatcher

Talentify; Burlingame (CA); On-site; USD 68,880,000 - 74,390,000; Full time

Job summary

Menzies Aviation in the United States seeks a Dispatcher to coordinate flight activity, connect with flight crews and ground handlers, and support passenger services as needed. You will manage information flow, update logs, and assist with gate planning and billing information for flights.

The ideal candidate has at least 1 year of dispatch experience, a valid US driver’s license, strong English communication, and the ability to work flexible shifts including weekends and holidays.

Qualifications

• Valid US driver's license with clean record.
• 1+ year of dispatcher experience.
• Proficient in reading, writing and speaking English.
• Able to work flexible shifts, including weekends/holidays.
• Able to lift up to 70 lbs and work outdoors in all weather.

Responsibilities

• Distribute incoming air traffic information to pilots and ground handlers.
• Follow up with updated information as received and update logs.
• Communicate flight release and fuel load information to operations.
• Maintain communication with line operations and air carriers via radios.
• Assist with passenger services and gate planning as needed.

Skills

Valid US driver's license

Dispatcher experience

Excellent communication skills

English proficiency

Ability to work variable shifts

Ability to lift 70 lbs

Education

High school diploma or GED

Tools

Two-way radios

Job description

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Dispatcher will be responsible for coordinating and disseminating information concerning flight activity. This individual will also establish and maintain rapport with flight crews, pilots, passengers, ground handlers and customers.

What you will be doing

• Distribute incoming air traffic information to pilots/ground handlers
• Follow up with updated information as received
• Communicate flight release and fuel load information to appropriate operations
• Maintain lines of communication with line operations and air carriers though the use of two-way radios
• Coordinate with departments in billing for services rendered and compile information for each flight and submit for final bill preparation
• Maintain flight logs and update flight schedules
• Make arrangements for accommodation when flight delays occur
• Handle phone traffic
• Assist in the planning and control of the gate assignment
• Assist with passenger services as required
• Recommend weight and balance preparation in accordance with airline requirements
• Comply with the Stations’ attendance and tardiness standards
• Perform other duties as assigned.

Safety, Security, Wellbeing and Compliance

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for

• Possess valid US driver's license with a clean driving record
• 1+ years of experience as a dispatcher
• Must be 18 years of age or older
• Pass pre-employment drug screen and all pre-employment testing
• Ability to proficiently read, write and speak English
• Must be comfortable lifting 70lbs repetitively
• Must be comfortable working in all weather conditions
• Pass FBI background and obtain US Customs Seal
• Must be available and flexible to work variable shifts including weekends and holidays
• Must have high school diploma, GED or six months’ experience as an Operations Agent
• Excellent communication skills required
• Ability to remain calm and efficient under pressure
• Competent in handling difficult situations

Pay: Hourly $24.39 USD

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

High School

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.