Dispatcher, Home Services

Torrey Holistics; Elizabeth (NJ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Exceptional benefits: health & dental

Cutting-edge tech

Recognition and rewards

Room for growth

Inspiring work environments

Job summary

Service Professionals in Union, NJ is seeking a Dispatcher to join our customer-obsessed team. This full-time role will focus on dispatching technicians to customers and maintaining accurate records before and after each job. Growth into a pivotal mission-control center is anticipated as we scale.

We value strong customer service skills, organization, and relationship-building. Experience with ServiceTitan is a plus, and we offer comprehensive benefits and a supportive, growth-oriented

Qualifications

• Dispatcher role experience of 1–2 years.
• Detail-oriented and well organized.
• Able to build relationships and make people feel comfortable.
• Capable of prioritizing multiple tasks simultaneously.
• Ideally familiar with ServiceTitan.

Responsibilities

• Dispatch technicians to customers and ensure accurate records before and after job completion.
• Deliver an exceptional experience for technicians and customer support representatives.

Skills

Customer service

Tools

ServiceTitan

Job description

Dispatcher, Home Services

We invite full-time Dispatchers to join our customer-obsessed team in Union, NJ.

As we scale our operations to over 150+ technicians in the next few years, we envision this role will grow into a pivotal mission-control center for the team.

Bonus points if you have experience with ServiceTitan or know the home services space.

Who We Are

Service Professionals is on a mission to create remarkable experiences that leave our customers giving us their enthusiastic "Thumbs Up!" This isn't just a goal - it's our promise.

We do more than just fixing plumbing, heating, cooling, and electric issues. We consider our job incomplete until we see their thumbs up high in approval.

What We Offer

• Exceptional Benefits: Full benefits including health & dental - with deductibles covered.
• Cutting-Edge Tech: We invest in the tech to make your job easier, more efficient, and, most importantly, more enjoyable.
• Recognition and Rewards: Hard work won't go unnoticed. We recognize and celebrate your achievements, both financially and culturally.
• Room for Growth: You're not just another number; you're a person with ambitions. We offer pathways for true career development.
• Inspiring Work Environments: We understand and respect that life…happens. We take care of our people and support them on their life journeys.

Who You Are

• You have operated in a dispatcher role for at least 1-2 years.
• You are detail-oriented and well organized.
• You make people feel comfortable and can build relationships easily.
• You are comfortable prioritizing multiple tasks simultaneously.
• Ideally, you have used tools like ServiceTitan before.

What Will You Do?

First off, you will commit to delivering an exceptional experience for our technicians and customer support representatives. Always.

This role will be focused on dispatching our technicians to customers and ensuring they have accurate records before and after job completion.

We Are An Equal Opportunity Employer

Service Professionals is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Service Professionals is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

You should be proficient in:

• Customer Service

Machines & technologies you'll use:

• ServiceTitan