Dispatcher (days)

UPT; Wichita (KS); On-site; USD 42,000 - 60,000; Full time

Job summary

UPT in Wichita, Kansas is seeking a Fleet Dispatcher to coordinate loads, plan driver trips, and ensure on-time deliveries while upholding safety and DOT compliance. The role requires high school or equivalent, at least one year of dispatch or customer service experience, and strong communication.

You will liaise with drivers, customer service, and CSC Manager to manage loads, hours of service, and paperwork.

Qualifications

• High School education or equivalent.
• One year experience dispatching or in the customer service area.
• Excellent verbal and written communication skills.
• Knowledge of DOT regulations, federal and state standards.
• Ability to prioritize and manage multiple projects.
• Self-starter with detail oriented work habits.
• Basic computer skills (Word & Excel).

Responsibilities

• Dispatch loads to drivers and plan trips.
• Track and trace all current loads in transit and deliveries.
• Communicate with drivers regarding company and customer requirements.
• Liaise with CSC Manager, Asst. CSC Manager, and Customer Service Reps as required.
• Assist drivers in planning routes and loads to ensure safe, timely transit.

Job description

# Dispatcher (days)Hot JobKS Wichita - Wichita, KS 67219## DescriptionThe Fleet Manager is responsible for dispatching loads to our customers.***A Day in the life of a Fleet Dispatcher:**** Promote safety in all actions* Control and complete paperwork as required* Safely plan driver trips around load/customer expectations and safety guidelines* Communicate with drivers regarding company and customer requirements* Relay to customer service any issues that need to be relayed to the customer* Assisting the drivers in planning routes and building loads* Prioritize loads for timely delivery* Track and trace all current loads in transit and deliveries* Assign loads to drivers in a fair and equitable manner* Assisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destination* Communicate with drivers during check-ins throughout pickup, transit, and delivery* Monitor store inventories* Put a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staff* Communicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as required* Comply with all corporate policies and procedures and all health and safety policies**Additional Responsibilities:*** Carry out other duties assigned by CSC Manager as required## Qualifications**Education & Experience:*** High School Education or equivalent* One year experience dispatching or in the customer service area**Knowledge, Skills and Abilities:*** Excellent verbal and written communication skills* Knowledge of DOT regulations, federal and state standards* Ability to prioritize and manage multiple projects* Self-starter with detail oriented work habits* Able to maintain confidentiality* Display professional demeanor* Good interpersonal skills; able to work well with wide range of individuals* Demonstrate dependability through good attendance and adherence to timelines and schedules* Basic computer skills (word & excel)* Knowledge of basic company employment policies and procedures**Physical Requirements:*** Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual activity* Occasional lifting (up to 20 pounds)