Customer Service Representative

Action Garage Doors; Meridian (ID); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Health, Vision, Dental

PTO and Holidays

401k with matching

Employee Discounts

Employee Referral

Job summary

Action Garage Doors in Meridian, ID is seeking a proactive Customer Service Representative. In this role, you will deliver exceptional service, manage calls efficiently, and collaborate closely with the team. Ideal candidates have over a year of customer service experience and are skilled in communication and organization. The company offers competitive pay ranging from $18 to $20, with benefits including health insurance and opportunities for advancement within a supportive environment.

Qualifications

• 1+ year in a customer service role, preferably in home services or tech.
• Strong organization, time management, and multitasking abilities.
• A team player excited about growth and making an impact.

Responsibilities

• Deliver top-notch service with a positive and professional approach.
• Handle a high volume of calls efficiently.
• Provide updates and solutions across email, chat, and phone.
• Maintain accurate records of customer interactions.

Skills

Excellent communication

Active listening

Organization

Time management

Adaptability

Calm under pressure

Familiarity with ServiceTitan

Education

High school diploma or equivalent

Job description

Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team? Let’s Talk. Your Future Starts Here!

At Action Garage Doors, we’re more than just a small business—we’re a close-knit team with BIG goals and even bigger opportunities. If you're someone who loves working with people, enjoys solving challenges, and shines in a team-driven environment, we want you on our side.

We’re on the lookout for a friendly, proactive, and driven Customer Service Representative to join our growing crew. This is more than just a job—it’s a chance to build a meaningful career where you’ll be empowered, appreciated, and given the tools to succeed.

What You’ll Be Doing:

• Deliver top‑notch service with a positive, empathetic, and professional approach.
• Handle a high volume of calls with confidence and efficiency.
• Work across multiple channels (email, chat, phone) to solve problems and provide updates.
• Think on your feet, research solutions, and provide helpful, friendly responses.
• Keep accurate records of customer interactions and transactions.
• Recognize opportunities to recommend additional services that benefit the customer.
• Work closely with technicians and team members to ensure seamless service.
• Learn our services inside and out—becoming a go‑to expert.

What We’re Looking For:

• 1+ year in a customer service role (bonus points if it’s in home services or tech!).
• Excellent communication and active listening skills.
• Strong organization, time management, and multitasking abilities.
• Friendly, adaptable, and calm under pressure.
• Familiarity with ServiceTitan is a big plus (but not required—we’ll train you!).
• A team player who’s excited about growth and making a real impact.
• High school diploma or equivalent.

Why You’ll Love It Here:

• Team‑first culture where your contributions matter.
• Opportunities for advancement – we love to promote from within!
• Respect, recognition, and rewards for hard work and dedication.
• Hands‑on training and mentorship to help you shine.
• A chance to build a career with a growing, respected local company.

This position is based in our Meridian, ID office—where great things are happening every day.

Benefits & Compensation:

• Health, Vision, Dental, PTO, Holidays, 401k and matching.
• Employee Discount.
• Employee Referral.
• You will be part of a world‑class family of residential services brands, investing heavily in training and development.
• Our focus on growth creates many opportunities to take on more responsibilities and develop into senior roles.

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Action may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre‑employment background and drug screening, as well as a motor vehicle record check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

Pay Range

$18 – $20 USD