Dispatcher | Business Aviation

Ascent Aviation Group, Inc; Miami (FL); On-site; USD 351,000 - 584,000; Full time

Benefits offered by this job

Global company

Growth opportunities

Collaborative team environment

Job summary

World Fuel, a global leader in aviation fuel solutions, is seeking a Dispatcher for its Business Aviation team. You will ensure timely fuel deliveries for General Aviation customers and manage orders from request to delivery.

This role requires clear communication, strong attention to detail, and the ability to work in a fast-paced environment with weekend on-call coverage; you will collaborate with Supply, Accounting, and operations to keep flights on schedule.

Qualifications

• High school diploma or GED.
• 1-6 months of dispatching, customer service, or communication experience preferred.
• Strong attention to detail and organizational skills.
• Ability to communicate clearly and professionally via phone and email.
• Comfortable working in a fast-paced environment with rotating weekend shifts for on-call coverage.

Responsibilities

• Customer Support: Receive fuel requests via email or phone and confirm details with clients.
• Order Management: Enter orders into our GA order entry system (OTS) and lock in pricing.
• Dispatch Coordination: Arrange fuel deliveries with preferred carriers and confirm successful completion.
• Problem-Solving: Quickly resolve logistical issues and recommend alternative solutions when needed.
• Cross-Team Collaboration: Work closely with Supply, Accounting, and other departments to keep operations running seamlessly.

Skills

Attention to detail

Time management

Communication

Customer service

Dispatch experience

On-call coverage

Education

High School Diploma

Job description

At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. Dispatcher - Business Aviation

Location: Must be located on the East Coast (Preference of being located in/around Tampa, FL)

Salary: $20-424 per hour

Are you ready to join a global leader in aviation fuel solutions? At World Fuel, we power the skies by delivering exceptional service and reliable fuel logistics to our customers. We're looking for a Dispatcher to support our Business Aviation team-a critical role at the heart of our operations.

What You'll Do

As a Dispatcher, you'll be the go-to person ensuring smooth fuel deliveries for our General Aviation customers. Your day-to-day will include:

• Customer Support: Receive fuel requests via email or phone and confirm details with clients.
• Order Management: Enter orders into our GA order entry system (OTS) and lock in pricing.
• Dispatch Coordination: Arrange fuel deliveries with preferred carriers and confirm successful completion.
• Problem-Solving: Quickly resolve logistical issues and recommend alternative solutions when needed.
• Cross-Team Collaboration: Work closely with Supply, Accounting, and other departments to keep operations running seamlessly.

Why This Role Matters

The dispatch function is the backbone of our business model-fuel sales drive our success. You'll be on the front lines, ensuring timely deliveries and exceptional customer experiences.

What We're Looking For

• High school diploma or equivalent (GED).
• 1-6 months of experience in dispatching, customer service, or communication roles preferred.
• Strong attention to detail, time management, and organizational skills.
• Ability to communicate clearly and professionally via phone and email.
• Comfortable working in a fast-paced environment with rotating weekend shifts for on-call coverage.

What's In It For You

• Be part of a global company that values innovation and customer excellence.
• Opportunities for growth and development in the aviation industry.
• Collaborative team environment with meaningful impact on business success.

#WFS

#LI-JH1

World Kinect is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.Ascent Aviation Group, Inc.