Dispatcher | Business Aviation

World Fuel; Miami (FL); On-site; USD 28,000 - 33,000; Full time

Job summary

World Fuel is seeking a Dispatcher to support our Business Aviation team. Based on the East Coast (preferably around Tampa, FL), you will be the go-to person ensuring smooth fuel deliveries for our General Aviation customers.

You will handle fuel requests, enter orders, coordinate with carriers, and work with Supply and Accounting to keep operations on track. The role may include weekend on-call shifts and growth opportunities within a global aviation fuel leader.

Qualifications

• High school diploma or GED required.
• 1–6 months of experience in dispatching, customer service or related roles preferred.
• Strong attention to detail, time management and organizational skills.
• Clear professional communication via phone and email.
• Willingness to work in a fast-paced environment with weekend on-call shifts.

Responsibilities

• Receive fuel requests via email or phone and confirm details with clients.
• Enter orders into GA order entry system (OTS) and lock in pricing.
• Arrange fuel deliveries with carriers and confirm completion.
• Resolve logistical issues and propose alternatives as needed.
• Collaborate with Supply, Accounting, and other departments to keep operations running smoothly.

Skills

Customer service

Communication

Attention to detail

Time management

Organizational skills

Education

High school diploma or GED

Job description

At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

Dispatcher - Business Aviation

Location: Must be located on the East Coast (Preference of being located in/around Tampa, FL)

Salary: $20-$24 per hour

Are you ready to join a global leader in aviation fuel solutions? At World Fuel, we power the skies by delivering exceptional service and reliable fuel logistics to our customers. We're looking for a Dispatcher to support our Business Aviation team - a critical role at the heart of our operations.

What You'll Do

As a Dispatcher, you'll be the go-to person ensuring smooth fuel deliveries for our General Aviation customers. Your day-to-day will include:

• Customer Support: Receive fuel requests via email or phone and confirm details with clients.


• Order Management: Enter orders into our GA order entry system (OTS) and lock in pricing.


• Dispatch Coordination: Arrange fuel deliveries with preferred carriers and confirm successful completion.


• Problem-Solving: Quickly resolve logistical issues and recommend alternative solutions when needed.


• Cross-Team Collaboration: Work closely with Supply, Accounting, and other departments to keep operations running seamlessly.

Why This Role Matters

The dispatch function is the backbone of our business model - fuel sales drive our success. You'll be on the front lines, ensuring timely deliveries and exceptional customer experiences.

What We’re Looking For

• High school diploma or equivalent (GED).


• 1-6 months of experience in dispatching, customer service, or communication roles preferred.


• Strong attention to detail, time management, and organizational skills.


• Ability to communicate clearly and professionally via phone and email.


• Comfortable working in a fast-paced environment with rotating weekend shifts for on-call coverage.

What’s In It For You

• Be part of a global company that values innovation and customer excellence.


• Opportunities for growth and development in the aviation industry.


• Collaborative team environment with meaningful impact on business success.

World Fuel is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.