Dispatcher at Star Fleet Trucking Inc.

Champion Homes; Middlebury (IN); On-site; USD 38,000 - 52,000; Full time

Job summary

Champion Home Builders is seeking a Mobile Homes Dispatcher to schedule and coordinate shipments of manufactured homes. The role requires interaction with factories, dealers, and owner operators to create efficient dispatch plans.

The dispatcher will enter units into the system, assign vehicles, issue credentials to drivers, and assist with paperwork and permits for each trip. Flexibility for after-hours communication is essential.

Qualifications

• High School degree or GED, or 6 months to 1 year related experience or training.
• Proficiency in Microsoft Office, Word, and Excel; ability to adapt to new software.
• Upholds ethics, respect, integrity and organizational values.
• Clear, persuasive communication; writes well; interprets information accurately.
• Adapts to changing conditions; manages competing demands and delays.
• Observes safety procedures; reports unsafe conditions; uses equipment properly.
• Physical demands include repetitive hand use, lifting up to 10 pounds, and range of vision requirements.

Responsibilities

• Communicate with factories, dealers and owner operators to set shipping schedules.
• Enter units into the system as ready for dispatch and compile available trips.
• Assign vehicles based on trip length, purpose, and requirements.
• Provide keys, records and credentials to drivers.
• Coordinate with operators to resolve delays, misroutes, or damaged merchandise.
• Be available after hours for calls, texts and emails requiring immediate attention.
• Dispatch loads by contacting drivers and answering their questions.
• Prepare paperwork, permits, and envelopes for shipments; support terminal operations.

Skills

Communication

Adaptability

Ethics

Safety & Security

Physical Demands

Education

High School diploma or GED

Tools

Microsoft Office

Excel

Word

Job description

Star Fleet Trucking, Incorporated

Job Title

Mobile Homes Dispatcher

FLSA Status

Exempt

Prepared Date

March 10, 2026

Summary

Schedules and coordinates shipments with owner operators by performing the following duties.

Essential Duties and Responsibilities

• Communication with the factories, dealers and owner operators so a schedule can be set to ship homes. Enter units into the system that are ready for dispatch. Compiles list of available owner operators and available trips.
• Assigns vehicles according to factors such as, length, purpose of trip, freight or passenger requirements and preference of user.
• Issues keys, record sheets, and credentials to drivers.
• Confers with owner operators to expedite or locate missing, misrouted, delayed or damaged merchandise.
• Required to be available after normal business hours for phone calls, text message and emails that need addressed immediately.
• Calling drivers when necessary to dispatch out loads, taking phone calls from drivers and answering their questions.
• Print off dispatch, pulling packets and any permits needed for the trip. Putting all the necessary paperwork into an envelope.
• Other projects assigned by terminal manager to help keep office running smoothly including but not limited to the following: doing yard inventory, asking customers for freight, entering claims into McCleod, gathering paperwork for shipments, ordering permits, processing order crossing paperwork.

Qualifications

• High School degree or G.E.D. - or six months to one-year related experience and/or training; or equivalent combination of education and experience.
• Computer Skills - To perform this job successfully, an individual must be proficient in Microsoft Office, Word, and Excel software and Internet software. Must be able to adapt to new software when required.
• Ethics - Treats people with respect; Keeps commitments; Works with integrity and ethically; Upholds organizational values.
• Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions. Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Including problem solving in a timely manner, individually as well as in groups.
• Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Report safety and security issues to upper management.
• Physical Demands - While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; sit; climb or balance; stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

EEO Statement

Champion Home Builders is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E-Verify Program.