Dispatcher at Star Fleet Trucking Inc.

Champion Home Builders, Inc.; Middlebury (IN); On-site; USD 40,000 - 68,000; Full time

Job summary

Star Fleet Trucking, Incorporated is seeking a Mobile Homes Dispatcher to coordinate shipments with owner operators and dealers. The role involves entering units into the dispatch system, assigning vehicles by trip needs, and ensuring drivers have the necessary credentials and paperwork.

The position requires flexibility to be reachable after normal hours and strong communication skills to resolve issues with operators and destinations efficiently.

Qualifications

• Requires basic education with ability to learn dispatch procedures.
• Proficient in MS Office, including Word and Excel; adaptable to new software.
• Strong written and verbal communication, with attention to detail.
• Ability to work after normal business hours as needed.

Responsibilities

• Coordinate shipments with owner operators and dealers; enter ready units into the system.
• Assign vehicles based on trip requirements and operator preferences.
• Distribute keys, records, and credentials to drivers.
• Coordinate with operators to expedite or locate missing, misrouted, or damaged merchandise.
• Be available after hours for urgent calls, texts, and emails.
• Contact drivers to dispatch loads and respond to inquiries.
• Prepare dispatch packets and necessary permits for trips; organize paperwork.

Skills

Communication

Adaptability

Ethics

Safety and Security

Problem solving

Teamwork

Education

High School degree or GED

Tools

Microsoft Office

Word

Excel

Internet

Job description

Star Fleet Trucking, Incorporated

Job Description

Job Title: Mobile Homes Dispatcher

FLSA Status: Exempt

Prepared Date: March 10, 2026

Summary: Schedules and coordinates shipments with owner operators by performing the following duties.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

• Communication with the factories, dealers and owner operators so a schedule can be set to ship homes. Enter units into the system that are ready for dispatch. Compiles list of available owner operators and available trips.
• Assigns vehicles according to factors such as, length, purpose of trip, freight or passenger requirements and preference of user.
• Issues keys, record sheets, and credentials to drivers.
• Confers with owner operators to expedite or locate missing, misrouted, delayed or damaged merchandise.
• Required to be available after normal business hours for phone calls, text message and emails that need addressed immediately.
• Calling drivers when necessary to dispatch out loads, taking phone calls from drivers and answering their questions.
• Print off dispatch, pulling packets and any permits needed for the trip. Putting all the necessary paperwork into an envelope.
• Other projects assigned by terminal manager to help keep office running smoothly including but not limited to the following: doing yard inventory, asking customers for freight, entering claims into McCleod, gathering paperwork for shipments, ordering permits, processing order crossing paperwork.

Qualifications

To perform the job successfully, an individual should demonstrate the following competencies:

• High School degree or G.E.D. - or six months to one-year related experience and/or training; or equivalent combination of education and experience.
• Computer Skills - To perform this job successfully, an individual must be proficient in Microsoft Office, Word, and Excel software and Internet software. Must be able to adapt to new software when required.
• Ethics - Treats people with respect; Keeps commitments; Works with integrity and ethically; Upholds organizational values.
• Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions. Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Including problem solving in a timely manner, individually as well as in groups.
• Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Report safety and security issues to upper management.
• Physical Demands - While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; sit; climb or balance; stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

EEO Statement

Champion Home Builders is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E-Verify Program.