Dispatcher

RB Global; Tucson (AZ); On-site; USD 38,000 - 54,000; Full time

Job summary

RB Global is seeking a Dispatcher to play a key role in managing towing resources and ensuring smooth pickups and deliveries. The role emphasizes exceptional customer service to towing partners and coordination of capacity and resources to support branch growth.

The Dispatcher will help optimize branch productivity by aligning resources with demand and maintaining high service levels for partners and internal teams.

Qualifications

• 2+ years customer service experience.
• 1+ years direct dispatch experience.

Responsibilities

• Coordinate towing resources to keep pickups and deliveries running smoothly.
• Provide outstanding customer service to towing partners.
• Support capacity and resource demand planning for the branch.

Skills

Customer service

Dispatch

Job description

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth.

• 2+ years customer service experience, 1+ years direct dispatch