Dispatcher

Strongbuilt-Plumbing-; Tucson (AZ); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Weekly pay with incentives

Company events

Paid time off

Paid training

Job summary

StrongBuilt in Tucson, AZ is seeking a dispatcher to coordinate service calls for plumbing, HVAC, and electrical departments. You will schedule appointments, assign technicians by location and skill, and provide updates to customers while tracking job progress.

You will maintain records, optimize routes, and help ensure timely, quality service. Afternoon and evening shifts Mon-Fri from 11:00 AM to 8:00 PM are available; company offers benefits and opportunities for growth.

Qualifications

• Pre-employment background check is required.
• Pre-employment drug screen required.
• Valid driver's license or reliable transportation required.

Responsibilities

• Coordinate and manage service calls for plumbing, HVAC and electrical departments.
• Schedule appointments and assign technicians based on location and expertise.
• Communicate with customers and service personnel, providing updates and addressing issues during visits.
• Maintain records of service calls and track job progress to optimize routing.

Skills

Scheduling

Customer communication

Route optimization

Job description

StrongBuilt is a residential service company specializing in Electric, Plumbing, Heating & Air and has been in business since 2015. StrongBuilt has set a higher standard for contractors and grown rapidly. As a veteran-owned company, StrongBuilt owners and managers train our staff to act and behave with the respect and principles we followed during our active-duty tenure. We provide a great environment and culture focused on growth, development, and retention. We continue to grow every year!Position Overview:A dispatcher plays a vital role in coordinating and managing service calls for various home maintenance and repair departments, such as plumbing, HVAC or electrical services. Your responsibilities will include scheduling appointments, assigning technicians to jobs based on location and expertise, and ensuring timely responses to customer requests. You’ll communicate directly with customers and service personnel, providing updates and addressing any issues that arise during service visits. Additionally, you'll maintain records of service calls, track job progress, and optimize routes to enhance efficiency. Your work will ensure customers receive prompt, effective service, contributing to overall customer satisfaction. We are currently hiring for our afternoon and evening shifts between 11:00 AM and 8:00 PM, Monday-Friday.We offer:Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance401(k) retirement with company matchWeekly pay with incentives and bonusesCompany events & parties for individuals & familiesHoliday pay, vacation pay, & paid time offPaid TrainingAnd much more...Job Requirements:Pre-employment background check.Pre-employment drug screen.Valid driver’s license or reliable transportation.There is room to grow for the right candidate. We look forward to hearing from you.Apply for more details!Job requirements:Pre-employment background checkPre-employment drug screen