Dispatcher (Evening Shift) - Growth, Benefits & Training

Any Hour Group; Tucson (AZ); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement with company match

Weekly pay with incentives and bonuses

Company events & parties for employees

Holiday pay, vacation pay, & paid time

Paid Training

And much more...

Job summary

StrongBuilt Plumbing & Air is seeking a dedicated dispatcher to coordinate and manage service calls for plumbing, HVAC, and electrical work. You will schedule appointments, assign technicians by location and expertise, and ensure timely responses to customer requests.

The role requires maintaining records, tracking job progress, and optimizing routes to enhance efficiency. Afternoon and evening shifts are available (11:00 AM–8:00 PM, Monday–Friday).

Qualifications

• Pre-employment background check.
• Pre-employment drug screen.
• Valid driver’s license or reliable transportation.

Responsibilities

• Schedule appointments for service calls and dispatch technicians to jobs based on location and expertise.
• Assign technicians to jobs and monitor progress to ensure timely responses.
• Communicate with customers and service personnel, providing updates and addressing issues during visits.
• Maintain records of service calls and track job progress to optimize efficiency.
• Plan and optimize routes to improve response times and service quality.
• Work on afternoon and evening shifts (11:00 AM–8:00 PM), Monday–Friday.

Job description

StrongBuilt Plumbing & Air is seeking a dedicated dispatcher to coordinate and manage service calls for plumbing, HVAC, and electrical work. You will schedule appointments, assign technicians by location and expertise, and ensure timely responses to customer requests.

The role requires maintaining records, tracking job progress, and optimizing routes to enhance efficiency. Afternoon and evening shifts are available (11:00 AM–8:00 PM, Monday–Friday).