Dispatcher

BROWN & SON LLC; Salem (WV); On-site; USD 21,000 - 30,000; Full time

Job summary

Brown & Son LLC is seeking a dispatcher/customer service oriented professional in a fast-paced office environment. The role requires handling multiple screens, coordinating with drivers, and maintaining clear written and spoken communication.

Candidates should have a high school diploma or GED, with dispatch or call center experience preferred. Bilingual English/Spanish is a plus, and night/weekend availability is required.

Qualifications

• High school diploma or GED required.
• Dispatch/call center or customer service experience preferred.
• Knowledge of local roads and geography.
• Comfortable with computers and multitasking across several screens.
• Clear phone manner and written communication.
• Able to prioritize, multitask and stay composed under pressure.
• Willing to work nights, weekends and holidays.
• Bilingual (English/Spanish) is a plus.

Skills

Dispatch experience

Call center experience

Geography knowledge

Computer proficiency

Communication skills

Multitasking

Night shift

Weekend/holiday availability

Bilingual English/Spanish

Education

High school diploma or GED

Job description

Description

Qualifications

• High school diploma or GED.
• Dispatch, call center or customer service experience preferred. Towing or transportation experience is a strong plus.
• Good knowledge of local roads and geography.
• Comfortable with computers and able to use several screens and systems at once.
• Clear phone manner and strong written communication.
• Able to prioritize, multitask and stay composed under pressure.
• Willing to work nights, weekends and holidays.
• Bilingual (English/Spanish) is a plus.

Physical and Work Environment

• Sit for long periods using a phone headset, computer and radio.
• Work in a fast-paced office setting with frequent interruptions.