Support Services Dispatcher

Renown Health; Reno, Eugene (NV, OR); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Security Dispatcher to manage emergency and non-emergency communications. This role is vital for ensuring safety and effective response during critical situations, including alarms and urgent calls. The ideal candidate will possess strong communication skills and a solid understanding of dispatching protocols. This position offers an opportunity to work in a dynamic environment, coordinating with various emergency services while maintaining a focus on public safety. Join a team committed to excellence in emergency response and make a difference in your community.

Qualifications

• Must have working knowledge of English (reading, writing, speaking).
• One-year dispatching experience with emergency systems preferred.

Responsibilities

• Perform complex duties related to receiving incoming calls and dispatching.
• Monitor alarm systems and manage after-hours calls.

Skills

Dispatching Experience

Emergency Systems Knowledge

Basic Computer Skills

Communication Skills

Education

Working Knowledge of English

Job description

Position: Security Dispatcher

Location: Reno, NV

Employment Type: Full Time - Eligible for Benefits

Schedule: Night shift, 1800-0630, Biweekly hours: 72

Position Purpose

This role involves performing complex duties related to receiving incoming calls, radio traffic, alarm systems, and dispatching for security, environmental services, clinical engineering, maintenance, fire, resuscitation, hazardous materials spills, traumas, infant/child abduction, weather emergencies, and other urgent responses. Under supervision, operates emergency systems and communication devices to handle emergency and non-emergency calls, determines priorities, dispatches accordingly, and documents communications. Monitors alarm systems, surveillance cameras, and manages after-hours calls.

Nature and Scope

Maintains current knowledge of alarm and surveillance systems, responds to various alarms, and manages security responses during emergencies. Coordinates system repairs and ensures effective communication with emergency agencies. This position does not involve patient care.

Disclaimer

The description is not exhaustive and reflects the general responsibilities and level of the job.

Minimum Qualifications

Education:	Must have working knowledge of English (reading, writing, speaking).
Experience:	One-year dispatching experience with emergency systems preferred.
License(s):	None required
Certification(s):	None required
Computer/Typing Skills:	Basic computer skills, including online learning, form access, and typing capabilities.

Actual salary varies based on factors including location, experience, and internal equity.