Dispatcher

AmSpec Group; Port Reading (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading inspection services company in Port Reading, New Jersey is seeking a Dispatcher to schedule and dispatch inspectors to ensure appropriate job coverage. Responsibilities include handling assignments, preparing work schedules, relaying information among personnel, and managing customer inquiries. The ideal candidate has 1+ years of experience in the petroleum or chemical industry, and strong communication, organizational, and interpersonal skills. This role may require shifts up to 12 hours, including nights and weekends.

Qualifications

• 1+ year experience in the petroleum, petrochemical, and chemical industry including actual hands-on experience of inspection and/or laboratory work.

Responsibilities

• Responsible for dispatching field personnel and handling assignments.
• Prepare daily work schedules and emergency coverage scenarios.
• Relay work orders and information to field inspectors and customers.
• Confer with customers to address issues and service requests.
• Collect and distribute field paperwork to Operations staff.

Skills

Communication skills

Organizational skills

Interpersonal skills

Ability to work under pressure

Ability to react quickly

Education

Bachelor or Associate degree

Job description

Job Summary

Schedule and dispatch inspectors to appropriate locations according to customer specifications or needs. Ensure employee dispatched is suitable for job in question. Update and coordinate with Operations personnel regarding coverage of actual and anticipated jobs.

Primary Duties And Responsibilities

• Responsible for dispatching of field personnel, ensuring accuracy of job instructions, matching qualified personnel with requirements of job and overall handling of assignments
• Prepare daily work schedules and emergency coverage scenarios
• Relay work orders, messages, and information to or from field inspectors, laboratory staff, supervisors and customers
• When instructed by Operations personnel, confer with customers in order to address questions, problems, and requests for service
• Responsible for the collection and distribution of field paperwork to Operations staff to allow them to prepare updates and reports for customers
• Other similar duties related to field inspection work and operations coordination as assigned by supervisor

Skills/Qualifications

Required Skills

• 1+ year experience in the petroleum, petrochemical, and chemical industry including actual hands on experience of inspection and/or laboratory work
• Bachelor or Associate degree preferred
• Good communication, organization, and inter-personal skills a must. Ability to work under pressure and react quickly

Working Conditions

Office Environment - possible shifts up to 12 hours - nights and weekends as required.

Physical Requirements

Ability to sit for extended periods of time.