Operations Manager

AmSpec Group; Texas City (TX); On-site; USD 80,000 - 100,000; Full time

Job summary

A company in the petroleum sector seeks an experienced individual to oversee daily operations in Texas City. This role involves managing a team, ensuring client communications, and addressing issues promptly. Ideal candidates are required to have over 5 years in the Petroleum, Petrochemical, and Chemical industry. Strong leadership skills and hands-on experience in inspection/laboratory work are essential, along with a degree. Engage in marketing activities and represent the company during industry events.

Qualifications

• Proven leadership in managing operations and supervisory roles.
• Strong communication skills for client interactions and reporting.
• Experience in addressing customer complaints and ensuring satisfaction.

Responsibilities

• Manage Operation Supervisors, Coordinators, and Dispatchers.
• Communicate with clients and manage report preparations.
• Lead investigations into customer complaints.

Skills

5+ years experience in the Petroleum, Petrochemical, and Chemical industry

Hands-on experience of inspection and/or laboratory work

Excellent inter-personal and communication skills

Education

Bachelor or Associates Degree

Job description

Responsible for the direction and control of the company’s daily operations for the branch

Primary Duties And Responsibilities

• Responsible for managing Operation Supervisors, Coordinators and Dispatchers in all aspects of operations
• Responsible for communication with clients during assignments, preparation and distribution of updates and preparation, review and issuance of final reports
• Principal contact for the company’s customers
• Takes the lead in investigating customer complaints and non-conformances
• Responsible for ensuring that company policy is followed by all direct reports
• Expected to represent the company at industry functions, engage in marketing activities with existing and potential customers
• Work closely with Administrative staff or Branch Manager in ensuring timely and accurate invoicing of all jobs

Required Skills

• 5+ years experience in the Petroleum, Petrochemical, and Chemical industry required
• Hands-on experience of inspection and/or laboratory work strongly preferred
• Bachelor or Associates Degree preferred
• Excellent inter-personal and communication skills required

Working Conditions

Office Environment - Terminal/Facility Visits Probable - Work and After Work Social Events Possible

Physical Requirements

Ability to sit for extended periods of time