Dispatcher

Omega Morgan, Inc.; Hillsboro (OR); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Vision insurance

Dental insurance

Life insurance

Disability insurance

Paid holidays

PTO/Vacation/Sick

Job summary

Omega Morgan, Inc. is seeking a Dispatcher in Hillsboro, Oregon, who will coordinate and organize the movement of company assets to meet customer needs. Responsibilities include planning crews, managing communication with field crews, and ensuring efficient use of time and resources. Candidates should have a high school diploma or GED, previous dispatch experience is a plus, and must possess strong organizational skills. Benefits include health insurance, 401(k) matching, and paid time off.

Qualifications

• High school diploma or GED; previous dispatch experience a plus.
• Available to work 40+ hours per week and able to take calls or texts 24/7.
• Effective oral and written communication skills with excellent spelling and grammar.

Responsibilities

• Plan, organize, and schedule all daily activities for crews and equipment.
• Communicate with crews and drivers throughout the day.
• Audit and enter timesheets and required paperwork for completeness.

Skills

Organizational skills

Communication skills

Problem solving

Critical thinking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Position Summary

The dispatcher will coordinate and organize, in cooperation with all other company locations, the movement of all company assets to meet customer needs. The position will handle the inbound/outbound transportation of crews and equipment; coordinate trucks for daily deliveries, pick‑ups, and activities; inspect timecards for accuracy and enter time into computer system; manage company drivers and fleet of multiple tractors/trailers. This is deemed a safety sensitive position.

Essential Functions

• Plan, organize, and schedule all daily activities for crews and equipment.
• Work in cooperation with Sales and Operations leadership to evaluate efficiency of operational decisions and drive continuous improvement efforts.
• Effectively communicate with field crews on a continual basis.
• Manage constantly changing needs of crews in the field and ensure their time is optimized each day.

Primary Responsibilities and Job Functions

• Plan crews and equipment accordingly per job, requests, and availability.
• Facilitate day-to-day workload with sales staff.
• Communicate with crews and drivers throughout the day and track crews and drivers to make the most efficient use of time and locations.
• Work with shop on equipment downtime and service schedules.
• Coordinating with the warehouse administrator for offloads/loadouts, and storage needs.
• Working with yard Superintendent/Foreman for pre‑planning & loading of crews & equipment for future work.
• Work with software‑based scheduler to input crews & equipment into computer tracking system.
• Planning/tracking of vacations and off time for field personnel.
• Audit and enter timesheets and other required paperwork for completeness and accuracy.
• Facilitate emails and phone calls in dispatch.
• Assist with permits as required for overweight and/or over dimensional loads.

Requirements

• High school diploma or GED; previous dispatch experience a plus.
• Knowledge of forklifts, cranes, and trucking is a plus.
• Available to work 40+ hours per week and able to take calls or texts 24/7.
• Prompt and reliable; with excellent organization skills, including ability to prioritize tasks and anticipate issues that need attention.
• Ability to consistently meet deadlines and follow up with little direction.
• Effective oral and written communication skills with excellent spelling and grammar.
• Work under moderate supervision with latitude for the use of initiative and independent judgment.
• Proficient with computers, including Microsoft Office products.
• Good note taker, critical thinking, and problem solving.

Benefits

• Health insurance
• 401(k) matching
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• Paid holidays
• PTO/Vacation/Sick