Dispatcher

Breakaway Logistics LLC; New York (NY); On-site; USD 27,000 - 33,000; Full time

Job summary

Breakaway Logistics LLC is seeking an on-site Dispatch Coordinator at our Whole Foods location in New York. You will help ensure daily routes run smoothly, supervise delivery associates, and uphold our service standards.

You will dispatch routes via Amazon, assign trips, monitor attendance, and report performance. The role requires quick thinking, strong communication, and a team-first attitude in a fast-paced environment.

Qualifications

• Excellent communication and problem-solving skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience in dispatching or logistics is preferred but not required.
• Bachelor's degree preferred, not required.

Responsibilities

• Dispatch routes using the Amazon interface as soon as they are available.
• Assign and monitor delivery routes for associates.
• Ensure all scheduled Delivery Associates report to work on time and are prepared to begin their routes.
• Uphold Breakaway Logistics’ delivery standards and ensure associates are adhering to SOPs.
• Monitor on-road performance and proactively communicate with associates if any delays or issues arise.
• Assist associates with any support they may need to ensure timely and efficient deliveries.
• Work closely with team members to ensure smooth and efficient operations throughout the shift.
• Prepare and track documentation related to performance issues.
• Complete end-of-day reports summarizing dispatch activities and team performance.
• Perform additional duties as assigned by management.

Skills

Strong communication

Multitasking under pressure

Customer service mindset

Dispatching experience

Education

Bachelor's degree preferred

Job description

Position Overview:

This position requires constant on-site dispatching at one of our Whole Foods locations. The ideal candidate will be responsible for ensuring the seamless operation of daily routes, managing delivery associates, and maintaining our high standards of service.. .

Key Responsibilities:

• Dispatch routes using the Amazon interface as soon as they are available..
• Assign and monitor delivery routes for associates..
• Ensure all scheduled Delivery Associates report to work on time and are prepared to begin their routes..
• Uphold Breakaway Logistics’ delivery standards and ensure associates are adhering to established Standard Operating Procedures (SOPs)..
• Monitor on-road performance and proactively communicate with associates if any delays or issues arise..
• Assist associates with any support they may need to ensure timely and efficient deliveries..
• Work closely with team members to ensure smooth and efficient operations throughout the shift..
• Prepare and track documentation related to performance issues..
• Complete end-of-day reports summarizing dispatch activities and team performance..
• Perform additional duties as assigned by management..

Qualifications:

• Strong communication and problem-solving skills..
• Ability to handle high-pressure situations and manage multiple tasks simultaneously..
• Previous dispatching or logistics experience preferred..
• A proactive, team-oriented attitude with a focus on delivering outstanding customer service..
• Bachelors Degree Preferred, Not Required.

Experience:

Required

Employment:

Full-time

Schedule:

Monday - Sunday (4 AM - 11 PM)

Salary:

$19.5 – $24 hourly

Starting time:

Immediate start!

About Breakaway Logistics LLC:

Breakaway Courier Service is a premier same-day delivery company specializing in reliable and efficient courier solutions for businesses.