Dispatcher

Military, Veterans and Diverse Job Seekers; Fresno (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Military, Veterans and Diverse Job Seekers is seeking a dispatcher to enter customer orders, answer calls for asphalt dispatching in Fresno & Visalia, and schedule trucks. You will maximize utilization, ensure on-time delivery, and perform basic accounting tasks while coordinating with dispatchers, customers, owner operators, and supervisors.

The role requires strong customer service skills, attention to detail, and proficiency with Microsoft Office.

Qualifications

• Friendly, courteous, and professional.
• Attention to detail and organizational skills.
• Self-starter takes initiative in problem solving under pressure.
• Displays a team attitude.
• Willing to work overtime and weekends as needed.
• Pass pre-employment drug screen, background check and physical.
• Customer service ability to build strong relationships.
• Proficient in Microsoft Office.

Responsibilities

• Enter customer orders into central order system.
• Answer customer calls for asphalt dispatching for Fresno & Visalia.
• Schedule and track internal agg trucks.
• Maximize utilization and assure on-time delivery.
• Perform basic accounting tasks and run daily reports.
• Communicate with dispatchers, customers, owner operators, and supervisors.

Skills

Customer service

Attention to detail

Problem solving

Multitasking

Teamwork

Safety compliance

Organizational skills

Communication skills

Tools

Microsoft Word

Excel

PowerPoint

Teams

Internal systems

Job description

Position Summary
Consists of, but not limited to, entering customer orders into central order system, answering customer calls for asphalt dispatching for Fresno & Visalia, scheduling and tracking of internal agg trucks, maximizing utilization and assuring on time delivery, perform basic accounting tasks, run daily reports, Communicate with fellow dispatchers, customers, owner operators, supervisors and all levels of personnel.

Requirements

• Friendly, courteous, and professional.
• Demonstrates attention to detail & organizational skills.
• Self-starter takes initiative in problem solving while excelling under pressure.
• Displays a team attitude.
• Excels under pressure & high stress situations.
• Ability to multi-task.
• Flexibility to work overtime and weekends as needed.
• Express positive attitude when working with others.
• Ability to manage multiple priorities in a fast-paced environment.
• High ethical standards.
• Proactive in safety and works well in a team environment.
• Able to pass pre-employment drug screen, background check and physical.
• Customer Service Ability to build strong customer relationships.
• Any other duties as assigned.

Minimum Education and Experience

• Preferred experience in the construction industry with an aggregates & asphalt emphasis.
• Proven customer service skills and attention to detail.
• Understanding of Microsoft office Suite.
• Must be at least 18 years old.

Knowledge, Skills and Abilities

• Safety compliance with all company safety policies and procedures and ability to communicate importance of safety to customers.
• Interpersonal Communication Skills excellent verbal/written to establish and maintain good working relationships with internal and external customers.
• Technology Capabilities - proficient in Microsoft Word, Teams, Excel, Power Point and internal systems.
• Reliability - Self-starter with excellent planning and administrative skills; excellent time management skills.
• Ethics and integrity comply with best practices and strict compliance with the Companys Ethics policy and Code of Conduct.