Dispatcher

Transdev; Elyria (OH); On-site; Full time

Job description

Transdev is looking for a Dispatcher in Elyria, OH. Our dispatchers are an integral part of daily operations. The dispatcher position works directly with bus drivers and other operations staff, and regularly communicates with the general public. The goal of the dispatcher is to make sure all drivers perform their routes on-time each day. We hire individuals who make safety and customer service their top priorities.

Starting at $18.00 / hr.

Team-oriented environment

A comprehensive benefits package with paid holidays & vacation, medical, vision, and dental coverage, and 401(k) savings plan.

Responsibilities:

1. Consistently review routes and make adjustments for efficiency.
2. Maintain route productivity.
3. Respond to customer inquiries such as vehicle location, ETA, and ride times in a timely manner.
4. Monitor emails and handle as appropriate.

Minimum Requirements:

1. High school diploma or equivalent.
2. Must have a CDL.
3. Dispatch experience preferred.
4. Excellent verbal and interpersonal skills.
5. Problem solving and analytical abilities.
6. Good communication skills.

About us:

Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.

Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers the freedom to connect to what they care about in their cities. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law.