Dispatcher

AP3 Transportation; California, Northern (MO, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

AP3 Transportation is seeking a detail-oriented Administrative Clerk to support daily operations in a fast-paced environment. You will complete a variety of daily reports, handle clerical duties, and assist with accident and incident reporting as needed.

The role requires 1–2 years of full-time experience, strong phone etiquette, bilingual abilities a plus, and the ability to work independently in a 24/7 operation, interacting with interdepartmental staff and customers with professionalism.

Qualifications

• 1–2 years of full-time work experience.
• Bilingual abilities are a plus.
• Strong verbal and written communication required.
• Professional demeanor and customer-facing skills required.

Responsibilities

• Completes a variety of daily reports and clerical duties including accident reports and incident reports.
• Other duties as needed.
• Interact with interdepartmental personnel in a fast-paced environment.
• Maintain a professional demeanor when dealing with customers, including those with disabilities.

Skills

Multi-tasking

Bilingual

Customer service

Independent work

Interpersonal skills

Problem solving

Communication

Empathy for disabled customers

Job description

Completes a variety of daily reports and clerical duties including but not limited to accident reports and incident reports. . || | 14) | Other duties as needed |## Qualifications| | || --- | --- || **Experience & Skills Required:** | * Ability to multi-task in a fast-paced environment * BILINGUAL- Ability to speak English and another language fluently a plus * Ability to accept job responsibilities and meet deadlines * Excellent phone demeanor and customer service skills * Ability to work independently * Ability to interact with interdepartmental personnel * Positive attitude and sensitivity in dealing with disabled customers * Excellent verbal, interpersonal, judgment and problem solving abilities * Ability to perceive, react and communicate positively to needs of colleagues and customers. * Meets all Qualifications and Job Requirements and understands all Roles and Responsibilities * Professional demeanor * The candidate must have at least 1-2 years experience in the full-time workforce || | || --- | --- || **Physical Requirements & Working Conditions (include amount of travel):** | * Incumbent must be able to move about the office and between floors; utilize standard office equipment and access filing system/cabinets. * Communicate effectively and efficiently in person, by telephone and email. * Ability to work in a 24 hour/365 day per year operation * Ability to sit for extended periods of time * Must be able to work proactively in a high-stress, multi-task and fast-paced environment |