Dispatcher

Academy Express; Braintree (MA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K Plan

Paid Time Off

Paid Holidays

Job summary

Academy Bus in Boston, MA is seeking a Dispatcher to coordinate schedules and communicate between operations and customers. The role requires readiness to work nights, weekends, and holidays, with a pay rate of $20–$22 per hour and a chance to grow within the largest privately owned transportation company in the U.S.

You will review schedules, coordinate with terminal leadership and customer service, and support safe, efficient operations. MS Outlook and Excel proficiency are essential.

Qualifications

• 1 year of scheduling or operations experience in bus or motor coach industry is required.
• Must be available to work evenings and weekends.
• Computer proficiency including MS Outlook and Excel.

Responsibilities

• Review schedules and requests.
• Coordinate with terminal leadership, customer service, and other teams to ensure safe and effective operations.

Skills

MS Outlook

Excel

Tools

MS Outlook

Excel

Job description

As a Dispatcher at Academy Bus, you will join a cross-functional team, keeping the lines of communication open between its employees and customers. This role provides an opportunity for growth within the largest privately owned and operated transportation company in the U.S. This role is located at our Boston, MA location.

Pay rate of $20.00-$22.00 per hour.

Must be available to work a flexible schedule including nights, weekends and holidays as needed.

Requirements:

• At least 1 year of scheduling or operations experience in bus or motor coach industry
• Must be available to work evenings and weekends
• Computer proficiency, including experience with MS Outlook and Excel

Responsibilities:

• Review schedules and requests
• Coordinate with terminal leadership, customer service, and other teams to ensure safe and effective operations

Desired Qualities:

• Ability to manage in a fast paced, high change work environment
• Solid internal and external customer service skills
• Organized, analytical and drive for results
• Instinct for process improvement
• Ability to work independently and as part of a team

Health Insurance and Benefits Offered Include:

• Medical, Dental, Vision, Prescription, and Life insurance
• Supplemental coverages
• 401K plan
• Paid time off
• Paid holidays

Academy is an EEO.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.