Dispatch Supervisor: Lead Scheduling & Team Performance

F.H. Furr Plumbing, Heating, Air Conditioning, and Electrical Inc.; Georgetown (DE); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Long-Term Disability and LifeInsurance

Short-Term Disability

Paid time off and holidays

Professional development and careerAdv

Job summary

F.H. Furr Plumbing, Heating, A/C & Electrical Inc. in Georgetown, DE is seeking a motivated Dispatch Supervisor to lead daily dispatch operations, coordinate technician schedules, and drive seamless customer service.

This on-site role offers growth within a long-established home service company with a strong regional reputation. You will balance customer needs, technician availability, and team development in a fast-paced environment, empowering your team to perform at peak efficiency.

Qualifications

• Experience leading dispatch or operations teams is preferred.
• Ability to manage technician schedules and customer expectations.
• Strong organizational and communication skills.

Responsibilities

• Lead daily dispatch operations to optimize technician routing.
• Balance customer needs with technician availability in a fast-paced environment.
• Develop and mentor dispatch team members to improve performance.

Skills

Detail-oriented

People-focused

Team leadership

Scheduling

Job description

F.H. Furr Plumbing, Heating, A/C & Electrical Inc. in Georgetown, DE is seeking a motivated Dispatch Supervisor to lead daily dispatch operations, coordinate technician schedules, and drive seamless customer service.

This on-site role offers growth within a long-established home service company with a strong regional reputation. You will balance customer needs, technician availability, and team development in a fast-paced environment, empowering your team to perform at peak efficiency.