Dispatch Lead: Scheduling, Team Growth & Customer Impact

F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical; Georgetown (DE); In loco; USD 34.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, and Vision

401(k) with company match

Long-Term Disability

Short-Term Disability

PTO and paid holidays

Professional development

Descrizione del lavoro

F.H. Furr Plumbing, Heating, A/C & Electrical in Georgetown, DE is seeking a Dispatch Supervisor to organize technician schedules, manage customer needs, and develop a high-performance service team. This role focuses on coordinating field operations, driving efficiency, and delivering outstanding customer experiences.

You will lead a small, dynamic team in a fast-paced environment, influence daily dispatch decisions, and contribute to continuous improvement and growth within the company.

Competenze

• Experience leading a service/maintenance team.
• Strong scheduling and organizational skills.
• Customer-focused problem solving and communication.

Mansioni

• Lead and develop the dispatch team to meet service demands.
• Coordinate technician schedules and routing to maximize efficiency.
• Maintain high levels of customer satisfaction through effective communication.

Conoscenze

Leadership

Scheduling

Team supervision

Customer service

Descrizione del lavoro

F.H. Furr Plumbing, Heating, A/C & Electrical in Georgetown, DE is seeking a Dispatch Supervisor to organize technician schedules, manage customer needs, and develop a high-performance service team. This role focuses on coordinating field operations, driving efficiency, and delivering outstanding customer experiences.

You will lead a small, dynamic team in a fast-paced environment, influence daily dispatch decisions, and contribute to continuous improvement and growth within the company.