Dispatch Specialist – On-Time Transport Concierge

Avalon Transportation LLC; Irving (TX); Presencial; USD 25 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k)

Medical, Dental & Vision insurance

Paid vacation

Sick leave

Holiday

Resumo da oferta

Avalon Transportation LLC in Irving, TX is seeking a Dispatcher to coordinate daily passenger and fleet movements. You will maintain real-time vehicle locations, communicate with drivers, handle customer calls, and ensure on-time pickups while prioritizing safety and service quality.

Ideal candidates have transportation dispatch experience, strong communication, ability to multitask, and familiarity with GPS/routing platforms.

Qualificações

• Experience in the transportation industry or relevant training.
• Knowledge of safety rules, Hours of Service, federal and state regulations for commercial transportation
• Minimum 1-year experience dispatching in the transportation industry
• Exemplary communication and customer service skills

Responsabilidades

• Act as primary liaison between Operations and Maintenance
• Schedule Drivers and Vehicles
• Communicate with Drivers regarding schedule, vehicle assignment, and customer needs
• Verify Hours of Service and Fit for Duty Requirements
• Record on-time, tardiness, call-offs, and operator issues
• Coordinate last minute changes with Sales, Maintenance and Drivers
• Solve daily issues with schedule changes, driver issues, traffic, and bus conditions
• Provide concierge-grade customer service to customers
• Update and monitor GPS route/equipment status
• Monitor on-time performance
• Audit Driver credentials + logs

Conhecimentos

Strong communication skills

Multitasking

Customer service

Attention to detail

Ferramentas

Microsoft Office

GPS/routing platforms

Descrição da oferta de emprego

Avalon Transportation LLC in Irving, TX is seeking a Dispatcher to coordinate daily passenger and fleet movements. You will maintain real-time vehicle locations, communicate with drivers, handle customer calls, and ensure on-time pickups while prioritizing safety and service quality.

Ideal candidates have transportation dispatch experience, strong communication, ability to multitask, and familiarity with GPS/routing platforms.