Dispatch Specialist – Home Services (Weekly Bonus, Flexible Shifts)

Hire Right LLC; Ogden (UT); Presencial; USD 23 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

$17 to $20 per hour plus a weekly 1%–3

Weekly performance bonus

Health benefits

401(k) retirement with company match

Paid time off

Paid training

Onsite gym

Resumo da oferta

Hire Right LLC is seeking a Dispatcher in Ogden, UT to manage the service board, route technicians, and communicate with homeowners. This full-time role offers hourly pay and a weekly performance bonus with two shift options and onsite work.

We value upbeat multitaskers who enjoy interacting with customers and coordinating a busy field team. Training is provided, and dispatch or home services exposure is a plus.

Qualificações

• Strong multitasker who stays organized in a fast-paced environment.
• Friendly, energetic, and even-keeled, with a sense of humor that works well with technicians.
• Confident handling difficult customer conversations without taking them personally.
• Dispatch, call center, or home services experience preferred but not required.
• Comfortable learning scheduling and dispatch software.
• Able to work onsite in the Ogden area and pass a pre-employment drug screen.

Responsabilidades

• Manage the daily service board and route technicians across HVAC, plumbing, and electrical calls.
• Keep technicians informed, on schedule, and supported throughout the day.
• Communicate with homeowners about arrival times, changes, and schedule updates.
• Calm down upset customers and resolve issues with patience and a positive attitude. Juggle multiple calls, texts, and schedule changes at once without dropping details.
• Work with the dispatch team to keep the board full and help it hit its weekly targets.

Conhecimentos

Multitasking

Customer communication

Dispatch software

Onsite work

Drug screen clear

Call center

Home services experience

Descrição da oferta de emprego

Hire Right LLC is seeking a Dispatcher in Ogden, UT to manage the service board, route technicians, and communicate with homeowners. This full-time role offers hourly pay and a weekly performance bonus with two shift options and onsite work.

We value upbeat multitaskers who enjoy interacting with customers and coordinating a busy field team. Training is provided, and dispatch or home services exposure is a plus.