Dispatch Specialist — Flexible Schedule & Growth

Talentify; Fort Worth (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Hufsey Home Services is seeking a Dispatcher to keep field teams moving, coordinate with parts and purchasing, and ensure timely client notifications. The role emphasizes ownership, strong communication, and a team-first mindset within a fast-paced service environment.

The ideal candidate will manage multi-site dispatch operations across service locations, maintain accurate job notes, and support revenue generation while delivering excellent customer service.

Qualifications

• Strong written and verbal communication skills.
• Team player with ability to multi-task.
• Professional appearance and customer-focused.
• Ability to communicate effectively with field staff and clients.

Responsibilities

• Manage the dispatch board to keep field personnel on the move, servicing client & generating revenue
• Notify clients ahead of time without fail if we will not arrive in the specified time window
• Communicate with Parts & Purchasing department to help arrange efficient delivery of parts and scheduling of return visits
• Debrief with field staff upon the completion of a job
• Make sure all invoice and job notes are accurate and updated

Skills

Communication

Customer focus

Team player

Ownership

Self-motivated

Multi-tasking

Dispatch software

Computer systems

Tools

Dispatch software

Computer systems

Job description

Hufsey Home Services is seeking a Dispatcher to keep field teams moving, coordinate with parts and purchasing, and ensure timely client notifications. The role emphasizes ownership, strong communication, and a team-first mindset within a fast-paced service environment.

The ideal candidate will manage multi-site dispatch operations across service locations, maintain accurate job notes, and support revenue generation while delivering excellent customer service.